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APAC Control Management - Program Manager, Vice President, Hong Kong/Singapore
February 4, 2020
About J.P. Morgan:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .
Team and Role Description:
CM maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification / Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
There is an exciting opportunity to join the regional Central Controls Office as a Program/Project Manager on the Controls Initiatives pipeline of projects. The Central Controls Office is part of the Asia CIB Control Management organization which drives the Controls agenda across the firm in the region in close partnership with regional and global teams including Lines of Business, Operations, Compliance, all Risk functions, Senior Country Business Managers and other Corporate functions.
The successful candidate will be a VP with a proven track record in project delivery, stakeholder management and process improvement, will report into the Central Controls Office Lead and work closely with the global teams as well as senior leaders in the region across Legal, Compliance, Risk, Finance, Audit, HR, Technology, Operations and Business Control Managers.
The role will be based in either Hong Kong or Singapore.
Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies
Engage and partner with control and program colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to ensure that responsibilities for delivering on the program deliverables are well understood
Regional Project/Program Management, including delivery (where required) for the assigned program or sub-program
Maintain a strong project governance structure and process to ensure accurate and timely reporting as well as effective and efficient delivery of the assigned program or sub-program
Lead communication strategy throughout the project to ensure all stakeholders are aware of milestones and overall project status (working groups agendas, materials, minutes ensuring clear ownership of actions)
Promotes an enhance awareness of Controls programs in the region
Support other ad hoc activities outside projects as required
Bachelor's degree or equivalent experience required
7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Business knowledge - ability to understand the business / knowledge of regulation surrounding business
Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills
Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
Process analysis / design acumen - ability to understand a process and associated risk to inform control design
Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions o Understanding root cause / identifying control deficiencies o Developing timely and sustainable solutions o Analyze metrics for emerging risk
Implementation skills o Writing Action Plans, Procedures o Change Management
Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making.