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Director, Operational Risk Management, Asia Retirement
Manulife Hong Kong
February 4, 2020
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Description Job Summary This Director role is intended to be a 2nd line of defense operational risk management oversight role for all retirement businesses within Asia Wealth & Asset Management (AWAM) and will be located in Hong Kong. The role has a direct reporting line to Head of Risk, Global WAM (GWAM) Retirement, MAM Risk Management and dotted reporting to Chief Risk Officer, WAM Asia.
Will be responsible for assisting the Head of Risk, Global Retirement in providing leadership and direction to develop, implement and maintain effective risk governance and management practices, and for overseeing operational risk mitigation activities within all retirement businesses of AWAM
Develop close partnerships and provide valuable collaboration with business and functional leaders to ensure that key risks are properly identified, managed and mitigated promoting a disciplined approach to operational risk management within the pension business.
Facilitate and / or lead identification, assessment and reporting on Risk and Control Self Assessments (RCSA), including process mapping, identification and assessment of risk, identification of controls, and assessments of control design and effectiveness
Provides second line of defense risk oversight of the GWAM Operational risk program, including application of operational risk policies/standards, procedures, strategies, material risks, risk reporting routines and metrics related to the following common risk methodologies:
Change Risk Management (Including New Product Risk Assessments)
Process Risk Control Assessments
Key Risk Indicator Monitoring
Loss Event / Incident Management
Risk Mitigation Strategies
Help drive culture of risk awareness
Lead risk governance activities in support of the Global Retirement Risk Committee
University degree in Finance/Risk
Minimum Five years of related risk management experience in the Wealth & Asset Management industry;
Demonstrated Operational Risk knowledge, including tools used to manage Operational Risk Framework
Strong analytical skills and detail-oriented;
Ability to work under pressure and meet tight deadlines;
Strong verbal and written communication skills
If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.
About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.