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We are looking for a passionate, self-starter to join our Analytics & Client Services as a Data Analyst. This team helps businesses to identify and understand the Australian consumer in order to improve engagement and the effectiveness of customer communications, whether marketing or service related. We do this by providing our clients with a wide range of consumer data, analytical services and insights. We are differentiated by our ability to clean and integrate first party data with our data to create powerful commercial insights that can be quickly translated in to consumer strategies and targeted audiences.
To be successful the Analytics & Client Services team, you will need to create and manage relationships with our existing and prospective clients, our sales team, our pre-sales team, our product team and our analytics specialists. That's why you need to be skilled in proactively building relationships by becoming a trusted advisor to your stakeholders. Through these relationships you will play an integral role in helping Experian to write business from new clients and repeat business from existing clients.
What you'll need to bring to the party
You need to be enthusiastic and motivated with a background in consumer marketing analytics and a desire to see our clients and our business succeed
We need someone who is imaginative and engaging so that they can support our clients and our pre-sales and sales teams with practical and valuable solution designs
It's imperative that you're organised and methodical, enabling you to quickly develop and manage analytics projects with marketing stakeholders and technical teams in a self-led manner
What you'll be doing
Work with sales and technical teams to develop deeper and broader relationships with clients
Contribute to the improvement of solutions and business processes through innovative thinking
Understand customer's business models, challenges and strategies
Assist in the creation of written briefs to ensure analytics projects exceed client expectations to deliver advanced analytics solutions
Design solutions to meet customer requirements.
Observe business risk and comply with laws and policies, within the established Experian corporate behaviours and standards framework
More about you
Experience with common analytical tools such as SAS, R, Tableau and Alteryx
Proven relationship building and communications skills with a wide range of stakeholders
Ability to leverage new technologies to solve a variety of client problems
An engaging and energetic personality coupled with a willingness to work autonomously and creatively
A Degree level qualification (technical/quantitative related major) and relevant business experience
Ideally, 1-2 years' experience in a similar function and an eagerness to grow and learn
Why this role is critical to us
You will play a pivotal role contributing to wider team projects and deliverables, essentially providing the background of our analytics consulting capabilities
What's in it for you
Great team culture and flexibility to support work life balance
Mentoring and self development opportunities via our extensive learning portal
Engaging and challenging with a wide range of clients and industry verticals ; work with Retail, Utilities, Telcos, Insurance, Financial Services, Entertainment, Charities, Education sector organisations.
Opportunity to grow the role around your personality and capability to create something great!
You'll be a pivotal and highly respected team member contributing to a range of internal stakeholders.