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TheMiddle Office hub provides full operational support to our clients' transactionprocessing needs by ensuring all aspects of the trade lifecycle are managed endto end efficiently, accurately and within market timeframes in a controlledenvironment to minimise risk.
TheMiddle Office Services Client Facing Team is responsible for the management ofall client interactions including query management, escalations and projects aswell as partnering with our MBM management and processing teams to ensure allclient SLA's are met, monitoring resiliency and focusing on trend analysis andprocess improvement.
MiddleOffice Services are responsible for a wide variety of products and processesand each team member will be expected to cover the following products as partof the role:
Trade Capture and trade lifecycle management and design
Securities TradeProcessing - Equities and Fixed Income
IBOR(Investment Book of Records) Management and reconciliation