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As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Job Duties & Responsibilities
Analyse and manage Credit Card revolver portfolio to generate insights for new business opportunities
Drive credit card revolver portfolio optimization, profitability by implementing actions/campaigns across the lifecycle of cardholders
Design and implement new initiatives or enhancements to increase engagement and improve customer experience
Work closely with multiple stakeholders (Credit Risk, Operations, Technology etc) to ensure credit strategy and risk management measures are implemented timely
Conduct consistent review on the performance & profitability of Credit Card revolver portfolio and participate in strategic planning to ensure alignment to business goals
Handle investigation and respond to customer queries or issues
Participate in ad-hoc projects as assigned
Bachelor Degree with a minimum of 2 years of working experience in the Credit Cards / Banking Industry is preferred
Sound knowledge of credit card products, processes and operations
Driven in consistently meeting expectations and resourceful
Good appreciation of financial market trends
Strong negotiation and interpersonal skills
Comfortable working with big data and connecting the dots
Resourceful, able to think out of the box when needed
Independent and self motivated
Strong communication and presentation skills
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.