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Your role as the Senior Manager Risk & Control Enablement will be responsible for Maintaining and embedding a strong risk culture through the application of the Operational and Compliance Risk Management framework for Retail Sales Distribution to enable the business to meet their objectives in a safe manner which is in line with the Group and RBS Risk Appetite Statement.
See yourself in our team:
The Network Quality and Control Team supports the following critical face-to-face channels across RBS: Customer Service Network (CSN) Distribution channel is comprised of the Branch Network, Premier & Mobile Banking, International Premier & Retail Banking and Branch and Self-Service Distribution (ATM/IDM Network). The Network Quality & Control team delivers comprehensive and integrated risk support service, providing risk management advice and coordination of the implementation of risk management activities to our business partners.
On any given day you will:
(A snap shot)
Lead, manage and coach a team of 10+ high performing risk professionals to maintain high quality deliverables.
Forge strong relationships with key internal business partners such as Line 1 Risk/Quality & Controls (Product/Channel and Central teams), CSN Strategy & Operations, Retail Branch Network, Line 2 & 3 Risk and Compliance to assist the business in delivering on key operational risk and compliance requirements.
Support the CSN business to instil a risk and compliance culture as best practice and basic instinct within the business as a whole, ensuring that the business understands, supports and appreciates the role of risk management and compliance.
Assist the Executive Manager, Risk & Control Enablement with general enquiries encompassing, but not limited to, management and escalation of any known process, policy and operational issues within the business.
Ensure all periodical reporting requirements are appropriately documented, delivered on-time and accurate to ensure focus and visibility on key risks and controls. These include Control Assurance Program (CAP) updates to the Risk and Sub-Risk Committee, Issue Management Forum, Non-Financial Reporting Committee.
Identify and initiate actions to remediate risks and to strengthen controls, including managing the remediation of risk issues identified through audits and other processes ensuring data quality in reporting meets risk framework standards.
Ongoing analysis of Operational Risk and Compliance data, ensuring high quality standards are being met and data gaps identified are addressed in a timely manner.
As a Senior Manager, you will have visibility and exposure across all Retail Products and Channels. In the course of this role, you will have exposure across various stakeholder groups including Finance, Support functions and the broader Retail Products Business. You will also have the opportunity to gain exposure to World Class Risk methodologies and frameworks.
We're interested in hearing from people who possess a combination of the below:
Knowledge of the Operational and Compliance Risk Management frameworks and standards is highly regarded
Demonstrated negotiation and influencing skills with the ability to find solutions that are in the best interest of both the customer and CBA, using advanced questioning techniques.
Strong leadership capability with the ability to manage a team of high performing risk professionals
Strong organisational, planning and time management skills with the ability to work in a fast-paced environment, managing multiple work streams/tasks simultaneously, prioritise and deliver to deadlines.
Commercially astute with proven experience in managing varied stakeholder groups (including senior management) with the ability to have difficult conversations and maintain
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.