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Are you passionate about preventing money laundering and other criminal activity? Are you interested in being part of a cutting-edge compliance team? In this role every day brings a new story.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Better requires process, discipline, and simplification We'll be asking you to support and train our agents and affiliates to build and maintain an effective anti-money laundering (AML, CTF/Anti-Fraud) program making sure they comply with appropriate laws & regulations. You will do this by conducting on-site (face-to-face) and remote inspections on Western Union Agents in order to implement and maintain robust AML policies and procedures. Where required, you will provide training and additional support for Agents to help them comply with new and existing controls. You will analyze agent transactions, report any suspicious activities, escalate the risks and work with law enforcement when required. You will assist your team in the overall development of AML programs, especially related with Back Office tasks and initiatives. You will build strong relationships with your agents as you will also perform remediation actions to make sure any inconsistencies and deviations from the AML Program have been resolved and the agent is fully compliant.
This position provides a unique opportunity to obtain hands on experience of how Western Union Compliance program is implemented by conducting face-to-face Compliance Program reviews within our agent network as well as a chance to use your time management and planning skills by ensuring that your travel arrangements (transportation, lodging, timing of reviews etc.) are planned out in the most efficient and effective manner. For such a critical position, we expect you to have:
2-3 years of experience in an AML compliance or related field.
Availability to travel up to 40% of your time for in-site visits.
Client/customer service experience (preferably face to face or by phone).
Fluency (oral and written) in English and German.
Driving license (preferably valid in EU).
Ability to work independently, strong time management, analytical and problem-solving skills
Ability to manage challenging situations.
Excellent communication and strong interpersonal skills as well as customer centric mindset
University degree will be an advantage
Back office, sales or call center experience will be an advantage
Understanding of regional and global Money Services Business (MSB) regulatory requirements, the Bank Secrecy Act will be an advantage.
Join us, and let's move money for better It's an exciting time at Western Union. We're growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We're unleashing our potential. If you're ready to do the same, apply now. We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.
Annual base salary gross: 17 044 - 29 218 EUR
The base salary range represents the low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, and competencies. The salary is one component of Western Union's total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!