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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities To lead and manage the Banking Services teams: a. Align the Technology and Operations (ITO) agenda to the local business strategy, global standards and the technology roadmap. b. Manage the day to day operations to align it to the business strategy and priorities, monitoring action plans, service management, people development and improving operational risks. c. Ensure that the Banking Services teams are optimized in terms of people and process. This will include services, risks, efficiencies, cost, control, capability and capacity planning. d. Enable end-to-end delivery of Technology and Operations services in line with established service standards as well as support overall Change Management process towards Project Management/ Implementation in country. e. Drive cost and processing efficiency in the delivery of Technology and Operations Services. f. Ensure compliance with all Group and Country policies, Code of Conduct and consistency in execution, and to ensure that statutory regulations and laws as a Corporate body are met and satisfied. g. Ensure day to day operations in comply with all relevant local and global regulatory requirements and industry best practice. h. Manage the Technology and Operations risks effectively, including identification, communications and remediation of risks. i. Support the Management Forums (Client, Geography, Product, Infrastructure, etc) through active participation, or proactive feedback escalation of local (client/industry/regulatory) requirements and needs.
Our Ideal Candidate · Good level of understanding of operations and technology · Results driven with strategic qualities · Ability to engage and motivate performance in others · High degree of responsibility and integrity · Strong business management skills (entrepreneurship), with demonstrable track record in a dynamic environment · Knowledge of quality tools, procurement, and logistics planning · Tertiary education · Relevant managerial experience · Excellent communication capability · Ability to work within a country and global multi-function, multi-discipline team environment with strong influencing and stakeholder management skills · Change agent
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages .