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Products Division is implementing transformative organizational change efforts over the next few years and will bring on a full-time practitioner to support the change activities.
As a Change Specialist on the Change Management Center of Excellence Team, you are passionate about implementing organizational change initiatives that enable the enterprise to achieve greater performance. You can develop and execute appropriate change solutions and be part of an engaged team.
This person will execute change plans and support the Change Manager and project team in the day to day work focused on the Products Division portfolio of work. They will apply their experience and knowledge to effectively design and implement change solutions using SVB's change methodology. The position is located in Tempe, Arizona and works with stakeholders globally.
Creating required deliverables in alignment with SVB's Change Management Methodology
Ensuring consistent and timely execution of change implementation plans.
Working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Exercising judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Providing consultation to top management and recommendations, based on extensive research, for complex organizational change activities.
Conducting needs analysis and resource allocation assessment to determine the most effective use of resources.
Decide on appropriate change interventions given the level and complexity of the impact
Decide when to raise appropriate issues and risks
Recommending additional change resources would require approval by Senior Manager, CM COE and Products leadership
Make appropriate recommendations to mitigate change health risks
Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement
Knowledge of tactics and ability to function effectively in the face of volatility, uncertainty, complexity, and ambiguity (VUCA).
Familiarity with organizational change management frameworks
Knowledge of how people experience, respond, and progress through change
Knowledge and familiarity with project management strategies, tactics, tools, and methods
Ability to work in ambiguous situations and create structure to drive results.
Enable people to drive the organization to achieve greater flexibility and attain competitive advantages.
Demonstrated experience managing large change projects and change methodologies.
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations.
Ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment
Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to apply this understanding appropriately to diverse situations.
Ability to establish and maintain healthy working relationships with clients, vendors, and peers
Ability to present information to groups with the appropriate degree of formality
Ability to utilize various methods and techniques to frame problems and situations from the perspective of their impact on the entire system; to make appropriate action plans and take the right risks
Bachelor's Degree in Business/HR Management, Organizational Psychology or other related fields.
Experience at a Big 5 Management Consulting Organization or Internal organization development and change management experience