Operations Analyst

We are seeking a San Antonio, TX based Operations Risk Analyst to join our Risk Management Team in Global Operations Management.

AllianceBernstein (AB) is a global investment-management firm providing industry-leading research and investment solutions through a combination of innovation, intellectual curiosity and relentless ingenuity. We offer high-quality research and diversified investment services to institutional and individual investors worldwide. Our clients include some of the world's top institutions as well as private-wealth clients and retail investors. Through close partnerships with our clients, we collaborate on investment strategies across regions and sectors to inspire innovative thinking and deliver superior outcomes.

We invest in our people and in the communities in which we operate, and we celebrate our diversity to showcase what makes us unique. We offer our talent the opportunity to grow professionally while working on cutting-edge ideas and outcomes in a global culture that operates as a tight-knit community.

If you're ready to innovate and grow your career, join us.

AllianceBernstein is an equal opportunity employer.  We do not discriminate based race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.

OPS Group Description:
The Ops Risk Management team is responsible for enforcing AB's Risk Management Framework within Global Operations departments. The team are the primary point of contact for Investment Management Operations, ABIS and ABDC, and partner with risk managers in Broker Dealer Operations, GFA, Private Client and SMA.

Describe the role:
The candidate will join a team responsible for processing error and incident reports submitted by Global Operations areas. The candidate will partner with the areas involved to help them document and correct the error, identify the contributing process weaknesses, and agree on improvements to support our firm's program of continuous improvement and risk reduction. The candidate will perform testing of newly introduced/repaired controls to ensure they are operating as expected and provide periodic testing for high value controls already in existence. This position will report to the Risk Manager based in the San Antonio, Texas office and is integral to helping the Risk Management team manage risk within Global Operations.

Describe the applications and business or enterprise functions the role supports:
Applications used: Error and Incident Tracking System (EITS), CRS, PMS, ACE, MS Office applications

• Speak with process owners to understand new and existing controls, design and execute assurance tests validating the consistent application and efficacy of controls.
• Actively manage the error/incident process within assigned area of responsibility by coordinating the resolution of all errors objectively and in a timely manner. Act as the immediate point of contact on operational risk events for error management within Operations.
• Liaise with Client Servicing group regarding the impact to client accounts and with Fund Administration group regarding the impact to funds and establishing necessary levels of communication
• Coordinate calls between interested parties where necessary to conduct root cause analysis of material breaches in procedure.
• Evaluate and approve the calculated gain/loss attributable to each error.
• Provide guidance to the firm's managers on appropriate methods of error correction.
• Assist business and risk management with the development of remediation efforts.
• Work with senior risk management professionals to highlight significant areas of concern and required action.
• Support the Risk Manager with error trend analysis and other risk management related activities, including updates to risk maps
• Collaborate with firm-wide error coordinators to share best practices

What makes this role unique or interesting?
This is an exciting opportunity for any person who enjoys process analysis, problem solving and continuous learning. The position provides exposure to all departments within the buy-side business' Global Operations organization and senior management across the firm.

What is the professional development value of this role?
Excellent opportunity to get a comprehensive view of Operations activities in an Investment Management firm, learn and understand how critical processes are performed and optimized, and how they fit together. This role can be a stepping stone for an Operational Risk Manager or Audit position.

• Highly analytical mind with a strong attention to detail
• Superior written and verbal communication and interpersonal skills
• Ability to multitask and prioritize work
• Self-starter with ability to work independently with a minimum amount of oversight
• Team player able to work in a global team
• Intermediate level understanding of the financial markets
• Knowledge of statistics & statistical analysis
• Bachelor's degree, preferably in finance, math, or engineering.
• 4-8 years relevant work experience in Operations or risk and control role (e.g., Risk, Audit, etc.) within Financial Services

Skills:

• Required advanced knowledge of MS Office, including Excel, PowerPoint, Visio.
• Experience crafting and executing test scripts.
• Experience with risk management tools is preferred
• Strong project management skills
• Desirable to have knowledge of SQL, Python & some statistical tools such as "R"

Location: San Antonio, TX

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