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CIB - Equity Derivatives - Sales Support with French Language - Associate - London
Our Structured Products cover the full range of asset classes, including equities, credit, interest rates, currencies, commodities, funds and alternative investments.
The successful candidate will be part of a team delivering Sales and Client support for the Equity Derivatives marketing business (Retail Derivative Products). The role involves post trade sales support and has extensive desk & client interaction.
Candidates will need to have a clear understanding of trade flow and lifecycle event management. Sound knowledge of derivatives confirmations (ISDA/FBF), settlement workflow, P&L process would be advantageous. French language a definite advantage. Candidates will be expected to play key roles in developing new process and opportunities, perform root cause analysis, identify and implement solutions.
Role & Responsibilities:
This role will involve daily interaction with Sales, Trading, Clients, Middle-office & Operations groups globally as well as frequent interaction with technology and project delivery teams. Primary responsibility will be the day to day management coordinating all aspects of post trade support to the client including:
Managing and maintaining client BAU activity, (mainly T based)
Ensuring and co-ordinating with downstream teams that all T+1 Client Exception Capture / Matching and trade input is captured
Ensuring all external queries relating to Equity Derivatives Products are investigated and resolved on a timely basis.
Maintaining lifecycle events as they arise on OTC positions, including reset payments, premiums, coupons, terminations, dividends, novations and all other events.
Managing OTC ISDA/FBF confirmation and documentation. Liaise with traders / counterparties when appropriate and with legal department to resolve queries & issues.
Liaising with operations teams for management of Confirmation/Settlement Exceptions
Acting as escalation point for any service issues
Fully understand and communicate with client surrounding client reporting/statements
Partner with sales & client to understand business and service needs
Develop automation solutions that support the client
Ensuring all operational and tech issues are logged, monitored and progressed
Regular review and update of procedures completed to reflect changes in internal processes and market regulations.
Manage maintenance of client service / reporting tools and UAT
Maximise client leverage of self-service tools
Work closely with the Business and Middle Off ice manager
Fluent French language
Derivatives product experience and understanding
Client or Investment Banking Middle Office experience preferred
Ability to perform in a pressurised environment
Problem solving and judgement abilities
Diligent approach to work
Excellent MS Office skills ( Excel, Power Point, Word & Visio)
Ability to build customer loyalty & confidence
Demonstrating client empathy
Excellent team working skills and personal motivation
Great problem solving and organisational skills
About J.P. Morgan's Corporate & Investment Bank
J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com .
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government's Disability Confident Scheme.