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Wealth Management, Lead Product Designer, Vice President
January 5, 2020
JPMorgan Chase & Co . is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking .
J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, ultra-high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
J.P. Morgan Private Bank is a global wealth management leader that delivers the highest quality advice, service, capabilities and products to Ultra High Net Worth (UHNW) individuals and families around the world. We deliver highly customized and comprehensive solutions to help clients with the many complexities they face by leveraging the commercial and investment banking capabilities of the firm.
We are actively seeking an energetic and innovative Product Design Lead to join our group. J.P. Morgan is transforming future of private banking by incorporating strong Product and Design discipline along with emerging technologies into the products and services we create. Our team, which sits within J.P. Morgan's Digital Wealth Management serves J.P Morgan Private Bank and Chase Wealth Management clients as well as their advisors. We develop and refine the tools that are essential for helping our clients grow, maintain and make their money work smarter so they can reach their financial goals. The products we design must add value and strengthen the relationship between our clients and their advisors, while adding minimal complexity to their already busy lives. To do our job well, we utilize user-centered techniques to help us break through the industry jargon and bureaucracy and find insights that others can't. We elevate UX not just to solve users' problems but also to use design to steer the product's evolution into a powerful and extensible framework.
About the Opportunity
As a Lead Product Designer, you will leverage your deep understanding of experience design for digital products. You'll be at the forefront of our efforts and be directly responsible for decisions that form our client and advisor experiences. This is a hands-on designer role. You will collaborate with a multi-disciplinary team that includes researchers, content writers, product managers, engineers, and business partners who share your passion for delivering unique and innovative financial digital products and services of all kinds, including trading and advice platforms. In addition, this role is based in Hong Kong, working directly with an international team located in Hong Kong, New York, Bangalore, Singapore, London, Glasgow and Geneva.
You're actively involved in defining product strategy
You think in terms of systems and make rational design decisions
You enjoy mentoring and growing other designers
You obsess over details and are excited to polish until your work is pixel-perfect
You are constantly pushing your limits and searching for opportunities to become better
Your team collaboration and communication skills are unparalleled
You're passionate about user research and you place the customer's needs above your own preferences
You have a deep love for design and shaping experiences for users
You can distill complicated problems into simple and elegant solutions
You can accurately make decisions that guide the product direction with little information
You have an understanding of what makes an experience good or bad is critical. You can think through user problems, find reasonable solutions, mock them up in detail, and work with engineers to build them
You have the ability to influence others and provide thought leadership on design
We love making things beautiful and hope you feel the same. You have a deep understanding of composition, balance, symmetry, and white space
You have a highly refined aesthetic sense and can both work within and expand our design systems
You're a self-starter who actively seeks ways to make the experience both visually appealing and easy to use
You look for opportunities to solve problems in unusual and innovative ways
You understand the technical limitations and liberties behind your decisions and have enough chops to communicate your ideas to our engineers
Experience designing for the web and understanding how to apply both form and function within it while maintaining simplicity
Bachelor's Degree or equivalent practical work experience in Design
You have an online portfolio demonstrating superior product design experiences (required for application)
You are willing to work outside of 9am-6pm hours in order to accommodate communications with international colleagues