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Assistant Vice President - Digital Transformation & Innovation (Cards & Unsecured Lending)
DBS Bank Limited
January 5, 2020
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
To assist the team lead to carry out digital transformation project for Card & Unsecured Lending business, focusing on the following areas:
Business case study and preparation
End-to-end customer journey, from acquisition to customer life cycle management, using the 4D approach
To ensure the user experience on all digital assets are optimized using the HCD methodology
Ensure data availability through out the end-to-end journey
To provide ongoing support on Card & Unsecured Lending digital access,
Focusing on the CJ & UX refinement
System usage and stability monitoring
University Graduate in Marketing, Business administration or economics, Information technology
At least 8 to 10 years working experience, preferably in banking/credit card industry or Fintech company
Creative & with strong Business sense
Risk taking, self-initiate & can work under pressure
Excellent communication skill, able to conceptualize and articulate new ideas to different level stakeholders
Analytical & numeric and quality conscious
Solid product knowledge, preferably in credit card or banking industry
Experience in projects in digital, data or transformation nature
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.