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6 month Fixed term opportunity (Secondment / Contract )
Design & deliver key initiatives to help drive good outcomes for our customers, and contribute to the development of strategy/governance keeping management sufficiently briefed.
See yourself in the team
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes. In Direct Channel Operations, we make a difference to the lives of our customers. We help customers in their greatest time of need to get "back on their feet" again by providing financial assistance. The Strategy and Operations team is responsible for ensuring the department is set up for success including developing departmental strategy, delivering projects, overseeing advocacy, developing key insights for the business, management of incidents and issues, and supporting our people.
Do work that matters
Reporting to the Senior Manager Strategy, Advisory & Governance, you will contribute to the development and delivery of strategic initiatives. Delivery looks like leading significant, highly visible projects. You will leverage your strategy, project management and leadership experience to collaborate across the business to deliver projects on time with high quality outcomes. You will play a key role in working with the Senior Manager Strategy in the development of strategy and papers, to keep management sufficiently briefed.
More specifically you will
Leverage your negotiation and influencing skills, act as the business Product Owner leading the delivery of initiatives that support the Direct channels Operations & Strategy
Have a track record in e ngaging with senior stakeholders and subject matter experts across the business to scope, design and deliver projects including but not limited to strategy, customer, productivity, people, & technology
Leverage your strong problem solving skills and sound judgement to move initiatives and decisions forward, with appropriate and timely escalation as appropriate.
Ensure all projects are delivered in line with Direct Channel Operations project management processes, governance and frameworks
Contribute to the development of strategy papers, ensuring key stakeholders inputs are captured and management is sufficiently briefed
Manage project financials as required, including contribution to budgeting and benefits realisation
Pro-actively identify, mitigate and resolve risks and issues
Support and drive additional priorities as required by the broader Direct Channels Operations team.
We want to hear from you if you have
Experience in Financial Services, leading multiple, complex projects successfully including engaging with senior stakeholders, negotiating and influencing
Ability to collect, organise, manage, interpret and present data to facilitate decision making
Ability to understand and apply commercial and financial principles (business acumen) while developing and implementing business solutions
Exposure to Project Management life-cycle methodology (including business analysis)
Proficiency in structured problem solving and hypothesis-led thinking, using qualitative and quantitative insight
Ability to work in a rapidly changing environment that is often ambiguous
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.