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We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Effective management of Operations Risk within the business unit including ensuring the proper functioning of embedded and periodic controls.
Timely identification & escalation of Risk issues
Escalation of Risk related KCSA exceptions / to BORC
Establish the First Line of Assurance in the Business unit by implementing a program of Key Control Self Assessment/Control Sample Testing.
Assist Business Unit Head and SORO in coordinating, driving and directing effective compliance and Operational risk management at the Business unit level.
Implement controls within the Business unit to meet all regulatory and internal policy requirements
Identifying Risk from KCSA exception, Key Risk Indicator, audit points, Operation Losses and near miss, then assessing the risk and ensuring appropriate mitigating action is implemented and monitoring progress.
Ensure proper functioning of day-to-day controls, periodic monitoring activities and timely resolution of risk issues
Processes Risk Governance
Assist SORO in the implementation of OR framework or other relevant OR initiatives
Ensure, jointly with the Business / Function, that the business heads and relevant staff understand and accept their risk management responsibilities in relation to operational risk.
Ensure smooth conduct of BORC and other unit level risk related meetings and ensure quality / accurate updates of various OR events and initiatives.
Co-ordinate periodic business monitoring (self-assessment) activities within the Business Unit and escalate findings and or breaches to Business Unit Head and SORO, when they occur.
Design and implement control measures and monitoring plans for compliance and operational risk management. Ensure effectiveness of controls for compliance monitoring and risk management
Support the initiatives and risk reviews driven across the hub
Assess periodically the unit's operational risk profile and maintain alignment with risk appetite by rebalancing of risks or controls that may be required in response to internal and external factors.
Review and challenge the existing process to identify the gaps on Systems Design, Systems Control , Process Design and Process Control
Engage closely with Peer Groups within Hubs to share the lessons learnt, process gaps and adhere to effective control measures.
Risk Control Ownership of Operational Risk
Implement approved plans /Recommend for implementation of enhanced /new control measures and monitoring plans for compliance and operational risk management.
Ensure effectiveness of controls for compliance monitoring and risk management Challenge the completeness of risk identification, monitoring and control activities and identify/address any significant gaps that may exist between them.
Ensure compliance with Operational Risk policy & procedures.
Risk identification and Assessment
Validate and challenge risk identification and assessment of gross and residual risks arising from executed processes and identify any gaps.
Assess the control environment including, but not limited to, control design, control execution, control testing and control history.
Recommend changes to the control environment or to business practice to reduce the level of operational risk exposures.
Propose effective process controls where there are material risks of process control failure.
Validate Business / Functions Controls - Regularly assess implementation of Business/functions Key Control Standards as defined by the business to ensure cost effectiveness, efficiency and relevance.
Identify Local Control Gaps - Regularly assess all key controls against the risk profile to monitor exceptions and identify gaps.
Optimise portfolio of local controls - Regularly assess existing Local Key Control Standards, Key Risk Indicators (KRIs) and Key Control Indicators (KCIs) to ensure cost effectiveness, efficiency and relevance.
Provide balanced and informed assessment of operational risks arising from acquisitions and major change initiatives or country projects, where applicable
Review and recommend for approval risk record templates within the unit for Local KCSAs/CSTs..
Recommend for approval the classification and accurate reporting of operational risk events and the appropriateness of mitigation actions.
Challenge and recommend on relevant business activities where risks are not aligned with control requirements or risk appetite.
Escalate Risks according to the Risk Acceptance policy.
Ascertain and confirm that KRIs, KCIs, and Key Control Self Assessment (KCSA) or Control Sample Testing (CST) as approved, are effectively implemented.
Periodically review operational risk assessments to ensure these appropriately reflect changes in environment, mitigating controls and the progress of treatment plans.
Systematically monitor process control effectiveness where there are material risks of process control failure.
Review and recommend for approval risk treatment plans.
Monitor treatment plans to ensure they are implemented accordingly by the business.
Lead and support implementation of OR initiatives for the Business unit.
Proactively communicate with the Business Unit Head and SORO on operational risk issues. Escalate significant events to Business Unit Head/SORO/Business Head as appropriate.
Co-ordinate and consolidate operational risk and loss reporting of the unit for the reporting to the BORC, SORO and Business Unit head. Ensure data accuracy and completeness.
Review and Recommend for approval for annual key control testing plans.
Risk & Loss Reporting
Validate the classification and accurate reporting of operational risk losses.
Support SORO in reporting and escalating Significant Operational Risk Events (SORE).
Facilitate units for conducting Root Cause Analysis (RCA) reports for relevant events.
Provide risk information/updates to functions/domains/Country GTO Operational Risk Committee (GTO FORC) as appropriate.
People and Talent
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with business team.
Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective risk control method.
Employ, engage and retain high quality people, with succession planning for critical roles.
Responsibility to review team structure/capacity plans.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the [country / business unit / function/ team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association
Unit Line Managers and Process Owners within and outside of the unit in the management of controls
Peer UORMs in other units in managing cross functional risks and sharing of best practices
SORO/Risk Head for advice and guidance and steering with regards to group initiatives
Group Operational Risk (GOR) for interpretation and effective implementation of its Policy and Procedures
Legal & Compliance for interpretation of and consultations on regulatory requirements.
Group Internal Audit and external auditors on audit and reviews.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages .