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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
The Cluster Risk Head for Securities Services, Southern Africa directs and oversees front to back operational and conduct risk for the Securities Services business within Transaction Banking (TB). Reporting to the Regional Securities Services Risk Head AME, this individual manages a team of Risk Managers for the product from Countries within the Southern Africa cluster. The incumbent will focus on Securities Services risk controls, reporting, governance and supervision. The primary requirements of the role will be to:
Act as the voice, eyes and ears of the Regional Securities Services COO and Regional Risk Head, for all matters related to Risk for the cluster
Co-ordinate and effectively communicate the implementation of new developments, regulatory initiatives and policy roll outs to impacted Securities Services staff and processes within the Cluster.
Effectively manage the Risk Management agenda for Securities Services within the cluster, along with ensuring targeted Front to Back peer reviews, and the proactive rippling of peer review and audit findings
Coordinate with key stakeholders across Southern Africa centrally, regionally and in countries to increase transparency and share key learnings and best practice. In particular, represent the cluster and individual countries in relevant Regional risk forums and discussions
Manage the Securities Services Risk Management team within the cluster, including with regards to management oversight, as a point for issue escalation, and in managing the career development of the team members reporting into this role
Comply with, and cascade, implementation and oversight of TB's Conduct and Supervision agendas amongst Securities Services teams in Southern Africa ensuring timely and effective delivery against both in line with TB and Securities Services scorecard targets towards an enhanced culture of good Conduct
Oversee the effective design and execution of controls within the cluster, including identification of gaps and remediation of issues, elevating residual risk where appropriate
Work with Country teams and Group to drive hubbing of control checks where feasible, ensuring continued country oversight and ownership of hubbed checks and processes
Ensure full focus within Securities Services, Southern Africa towards compliance with requirements under the Information and Cyber Security Risk Type Framework, in line with Group standards, escalating issues to Group where required
Key Roles and Responsibilities:
Responsible for ensuring that there is a framework in place for the timely identification, assessment, mitigation, reporting and escalation of Risk exposures for Securities Services in the cluster. Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks. Be the 'go-to' person for the business with regards to the escalation of all operational risk-related incidents/queries/events that arise within the region
Support Securities Services , COO AME, Business and Operational Heads within the region in developing high levels of front to back risk awareness and ownership across the business. Provide structured guidance towards improving MCA ratings in all countries and Group and drive first line ownership of risk
Identify opportunities to improve the effectiveness of the Securities Services Risk function within the cluster, including the proactive management of control-check hubbing, and driving the ongoing ORF rollouts and the rationalization of existing checks for Securities Services. Additionally, drive and support best practice and create efficiencies, including in the areas of EORP logging, data accuracy, standardisation and reduction of BORF packs, issue identification, etc
Ensure implementation of, and timely delivery against, TB's ongoing Conduct Plan within the cluster, working with local/regional business and CFCC. and with the Group Securities Services and TB Risk Heads to ensure alignment and best practice sharing with other businesses
Work with the Securities Services Risk Head AME to identify and incrementally implement improvements to the standardized Conduct and Supervision pack for TB, incorporating Securities Services specific requirements, but in alignment with broader TB and CCIB requirements
Manage the front to back peer review process and prioritization for Securities Services in the Cluster. Ensure and conduct the appropriate level of peer review, audit and risk event ripples to countries to support development of best practice.
Engage effectively with TB OR, Compliance, FCC, and Business and Operations Heads to share and drive strategic and governance insights related to risk management. Be the owner of risk, conduct and supervision communications for Securities Services within the Southern Africa cluster
Conduct regular dialogue with TB's audit teams to better understand their focus and view of risk issues relevant to Securities Services Work with Country Risk teams, Business and Securities Services operations Head(s) to avoid audit fails and improve results
Provide inputs to the Regional Securities Services Risk Head and the Securities Services NFRCs related to risk in the cluster, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Securities Services in the region
Own the rollout of relevant Group policies across Securities Services in the cluster. Interact with policy and process owners, as well as relevant business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.
Oversee the management of Risk Events in Southern Africa, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on EORP and the production of Risk Cause Reports for the Region. Tightly govern delivery of all remedial actions to plan
With the Country teams, challenge processes, procedures and policy where there is a more effective way of doing things.
People and Talent:
Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners.
Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
Employ, engage and retain high quality people such that the team is skilled and experienced to deliver its obligations. Ensure succession planning for critical roles.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.
Review team structure and capacity plans in accordance with change in business structure and demand.
Regulatory & Business conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Create a climate where risk issues are surfaced without fear and resolved as part of our culture.
Proactive in seeking regular assurance that the Country and Regional R&C teams are performing to an acceptable risk and control standard as per the defined Enterprise Risk Management Framework.
Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group's ability to remain within risk appetite.
Embed the Group's values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
Regional Securities Services COO, Group TB R&C Head, Country Operations Heads, Country CEO's, Regional / Cluster COO, Global Head of Securities Services Operations, Regional Securities Services Product Head. Country COOs, Country Operational Risk, Country & Regional CNFCC. Country & Regional Legal teams
Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group's internal and external reputation and indirectly influence the bottom line.
Promote the Group's brand and Here for good with employees, clients and regulators.
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Maintain effective communication with key stakeholders, including regulators and staff.
Our Ideal Candidate
Academic or Professional Education/Qualifications; University educated
Licenses and Certifications/accreditations; none additional
Professional Memberships; relevant memberships to be agreed
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages .