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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Quality Service - To ensure the highest levels of Customer Service and proactively seek improvements to meet customers' needs and requirements and where opportunities arise to exceed them.
Risk Management - support and adhere to established process and controls to ensure that the unit achieves a minimum audit rating of 2 or better. Ensure all reconciliation are investigated timely, controls are effectively exercised over all operational procedures to prevent frauds and avoid losses to the Bank.
Reporting - Ensure timeliness, Responsiveness, Accuracy and be pro-active in handling transaction processing.
Compliance - Manage and ensure compliance to all established procedures, regulations and the Group Custody Policy Guide. Keep the Senior Manager, Head of Securities Services, Head of Cash Management & Securities Services, C&IB, Head, Service Delivery, C&IB advised of financial and any extraordinary developments.
S ecurity Management - To co-ordinate and communicate all matters relating to the developments and management of security. This covers both preventive and investigative security and includes; business continuity planning and emergency management, protection of staff, assets and property , investigation of fraud, losses or other irregularities, measures to prevent drug money laundering and computer and communications security.
Productivity - Initiate review and implementation of cost effective and practical procedures via systematic analysis, automation in order to increase the level of efficiency and productivity leading to higher profitability.
Team Work -Assist Team leader and Head of CA and Senior Manager in implementation of products, services and business strategies.
COMPLEXITY AND JUDGEMENT
In an ever changing market environment and the complexity of corporate action announcements, a good knowledge and comprehension is required to apprise customers of any corporate action activities and appointment of proxies to companies AGM and EGM in accurate and timely manner. Proper scheduling and organization of team is critical to Corporate Action activities to mitigate reputational and operational risks.
Prompt decision making to protect customer's interest and avoid losses to the bank in this time sensitive work requires keen judgment and good command of international and local practices.
Anticipate and recommend suitable action to client's needs to maintain high client satisfaction level employing varying methods for different clients.
Strong capacity management is required in order to balance between cost efficiencies
Our Ideal Candidate
Minimum A level with at least 1 year working experience in securities industry or at least 3 years working experience in the banking industry.
A broad knowledge of banking operation and banking practice.
A thorough knowledge of the operations and rules of the local securities industry.
Ability to handle a variety of fast changing situations in terms of work pressure and clients' requirement.
Strong inter-personal and management skills.
Analytical and procedural systems skills regarding procedural changes required to adapt to the dynamic market conditions.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages .