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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Direct responsibility for the volume, revenue, profit and other productivity related KPIs on WMPS Products
Drive and manage business operations related to 'Student File Operation' (student overseas education programme) from product management point of view.
Engage with all internal and external stake holders to achieve target customer activation levels.
Continuous engagement with front line staff in driving products within the scope.
Review and recommend the product promotion strategy applicable for the country ensuring maximum value to the customers.
Manage all direct costs associated with WMPS Products and related business operations.
Manage day-to-day financial and key indicators, conduct required analytic studies and ensure required compliance level at all times.
OPERATIONAL RISK MANAGEMENT & ASSURANCE
To ensure that the Operational Risk Management and Assurance frame work is practiced at all times as per the applicability.
Handling risk items stemming out from key Risk Management forums as appropriate and ensure actionable arising from these forums are tracked for completion under the guidance from relevant stake holders.
To ensure active participation in training programs conducted on Operational Risk and that all staff in the unit are trained on Operational Risk aspect.
To work closely with the Unit and Business Operational Risk manager to identify and resolve key risks for the products within the scope.
Ensure that governance aspect related to the 'Student File Operation' is attended to and managed in compliant to the applicable policies and procedures at all times.
To ensure that products within the scope are ready to meet audit requirements at all times.
The job holder must ensure he/ she is fully aware of all the policies and procedures issued in relation to KYC and money laundering prevention (AML) along with other applicable policies and procedures. .
ADMINISTRATIVE AND OPERATIONAL RESPONSIBILITIES
Managing all analytics and MISs related to the job scope.
Ensure all related operational processes / DOIs / SLAs are updated.
Administrating all marketing activities related to the promotional strategy.
OPERATIONS / MIS / Analytics
Student File Operations
HEALTH & SAFETY
Timely reporting of incidents and accidents
No of failures to report incidents and accidents
Responsible conduct during any emergency that may have occurred
Our Ideal Candidate
Minimum of 3 years experience in banking / or related industry.
Preferably a Degree Holder in any related discipline.
Good interpersonal skills in managing external and internal stake holders.
Knowledge and awareness on Treasury Products and related operations.
Any specialized qualification related to financial analysis would be an added advantage. (ex. CFA)
ACI or CBSL qualification to act as the back-up Dealer would be an added advantage.
Strategic thinker and a self starter.
Apply now to join the Bank for those with big career ambitions.