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Head of Digital Payment Infrastructure & Operations - Virtual Banking
Standard Chartered Bank
January 5, 2020
About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
As one of the biggest banks in market, we are rapidly expanding by growing a new virtual banking business in Hong Kong. We see ourselves as a fast growing start-up company where you will enjoy autonomy and teamwork at the same time, solving new and exciting problems in a nimble and agile way. Join us and be part of history making for future banking experience!
The Role Responsibilities
This is a critical role in the bank where you will design and oversee the payment end-to-end process and ensure they are being run in a timely and efficient manner. Leading a small but efficient team, you will have the opportunity to create a new payment process for a digital-only Bank. Keeping abreast of the latest technologies, you will continue to seek for ways to improve the effectiveness and efficiencies, and provide the world-class digital payment services to our customers.
Design the process to support the payment service for the virtual bank, which includes the digital-only inter-bank fund transfer, and the cross-border payment platform the Bank has chosen to participate in.
Integrate the knowledge of the existing payment infrastructure with the latest technologies (QR Code payment, addressing schemes, FPS, etc.), design and setup a 24-hour automated operational process for both the domestic and cross border payment activities.
Establish and manage the control process in accordance with the internal and external policies and regulations, which includes sanctions and related screening, daily monitoring and exceptions handling mechanism.
Based on the policies set out by the Treasury Team, monitor the daily cash flow of the nostro account and the funding position for Treasury.
Work with the Operational Risk Team to establish the risk management framework for payment, ensure the execution of the framework.
Design and prepare the regular reporting of performance index, escalations, and risk items.
Keep abreast of the latest payment technologies and initiate continuous process improvement for operations excellence to ensure the Bank is at the forefront of the Payment business.
Develop effective relationship, work closely with the business and functional stakeholders to deliver the Bank's strategy.
Ensure strict adherence of regulatory, compliance and internal control requirements.
Our Ideal Candidate
Solid experience in the retail payment services, with demonstrated exposure in the latest mobile wallet technologies, addressing schemes, QR codes, and backend support.
Solid knowledge with FPS, ACH, RTGS, SWIFT and related settlement system a must.
Open mindset to embrace the new technologies and new ways to operate.
Retail banking background and experience in cash management, experience in connecting and interacting with the key local clearing organization(s) an advantage.
Proven experience and capabilities in overseeing and mitigating operational risk, and drive control activities.
Able to attend to imminent operational issues around the clock, both within and after office hours.
Able to work with different cultures, good interpersonal and analytical skills.
Genuine interest in the latest retail payment technologies.
Excellent communication and interpersonal skills.
Apply now to join the Bank for those with big career ambitions.