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You will join the Retail Credit Collections team, managing a team of three direct reports; responsible for day to day management of Consumer portfolio delinquency and loss rates and identifying process improvements.
Key responsibilities include:
Development, research, analysis and interpretation of significant portfolio performance trends.
Maintaining effective partnership with business owners by providing timely support in relation to credit risk, business development and product management issues.
Participate in business development initiatives.
Development, implementation and monitoring of effective credit policies.
Development, implementation and monitoring of risk mitigation practices and procedures for use in Operation centres.
Development, implementation and monitoring of risk based Collections / Recoveries Management strategies
What's in it for me?
You will build your profile internally and externally with stakeholders and be part of the future of a business that has been around for 200 years and whose vision is becoming one of the world's great service companies.
You'll play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world's great service companies. So, we'll back you in the development of your career, with internal career prospects and flexible working. You'll also be backed by a fantastic team of people in a can-do, supportive structure.
What do I need?
To ensure your success within this role you will possess strong leadership, communication and relationship management skills with the ability to priorities multiple tasks.
Skills and experience:
Tertiary qualifications or equivalent risk analytics experience
Risk management and credit policy experience.
Desirable practical experience in consumer lending and collections
Strong understanding of business, credit scoring, behavioural scoring, scorecard development and monitoring
Proficient with GDW
Proficient with data extraction, manipulation and analysis
Strong SAS or SQL or R programming or similar
Knowledge of the credit lifecycle
What is it like to work there?
As well as good pay and a great culture, joining the Westpac family means you'll get some of the best banking, wealth and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We'll even pay you to do volunteer or community work. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.