CAIA's Career Center is an easy-to-use, comprehensive resource connecting job seekers with employers in the growing AI field. Use your knowledge and credibility to advance your career or build a talented team for your organization. Opportunities targeted to CAIA Charterholders are prioritized.
In order to search for jobs specifically for CAIA Charterholders or those pursuing the CAIA Charter please enter “CAIA” in the search panel.
This will enable you to search for CAIA specific roles globally.
Provide accurate and efficient resolutions of HR inquiries by utilizing knowledge management tools, educating customers on HR technologies, and determining appropriate course of action for emerging issues
Identify process improvement opportunities focused on enhancing the Moody's HR Team's ability to be effective and efficient
Contribute new or updated information to maintain an accurate and consistent knowledge base in support of customers, peers and the larger HR Service Team
Deliver first class customer service that generates a high level of customer satisfaction and inspires confidence through effective communication, expert knowledge, and efficient collaboration to resolve issues
Support employee lifecycle changes such as transfers, change in working hours, compensation adjustments, etc.
Administer employee on-boarding/off-boarding processes, including system processing, payroll calculations and third-party notifications
Lead ad hoc projects to improve quality and efficiency across the employee onboarding/offboarding experience
Role may expand to include responsibilities for administration of additional HR processes
Excellent customer service skills
Language proficient: English and French (or German) are essential.
Ability to work within a Team
Attention to detail and ability to work independently
Excellent written, oral, and interpersonal communication skills
Ability to build strong working relationships with the stakeholders
Previous experience in Customer Service or HR roles in multicultural organization
General HR knowledge or strong willingness to learn and build experience and career in HR (knowledge of SAP/SuccessFactors, Kenexa, Taleo, Service Now or similar systems is a plus)
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.