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Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 42 countries the people of Morgan Stanley are dedicated to providing our clients the finest thinking, product and services to help them achieve even the most challenging goals.
About the Role
The primary responsibility of the Client Service Associate is to manage all administrative aspects of The Asia Practice. The role will include direct contact with clients to ensure issues/queries are being addressed in a timely manner.
Full accountability for ensuring all current accounts and potential future accounts adhere to the firm's legal and regulatory obligations and observe the firms compliance procedures
Manage the client account opening process for The Asia Practice including EBBOS, BT SIV and non SIV and PWM and meet with clients to sign account opening forms
Update client details, generating investment reports, answering client's ad hoc enquiries etc.
Manage The Asia Practice clients high risk rolling review paper work
Oversee trade execution on financial products
Assist with asset/stock transfer from BT SIV accounts to PWM as necessary
Manage the quarterly dividends and distribution reinvestments
Coordinate logistics and planning for The Asia Practice's client events
Provide ad hoc translation for marketing purposes
Comply with the ethical standards contained within the Company Code of Conduct
Adhere to Company policies and procedures, regulatory and legislative requirements
Qualifications/ Experience required
Undergraduate degree in Finance, Commerce, Accounting or Business essential
CPA or CA qualifications preferred
Recognised industry studies preferred (including RG146, Series 7) but not essential
Experience in Accounting, Risk, Audit or Compliance
Experience within wealth management, financial planning or professional services
Experience managing people or coordinating staff across multiple locations preferred
High attention to detail
Strong literacy and numeracy ability
Strong organisational skills
Solid background in financial advice process, markets and industry
People management skills
Personal Attributes/Interpersonal skills
Excellent communication skills both verbal and written
Fluent in written and spoken Mandarin
Display a high level of resilience and strong ability to prioritise tasks
Strong leadership qualities
Ability to influence and motivate individuals/teams
Strong decision making ability
Goal-oriented with demonstrated drive and initiative
Equal Opportunity Statement
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce.