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Support portfolios of new and existing customers across the EMEA region
Part of a team that provides crucial sales support to ensure premium delivery of customer service
Works autonomously with some supervision by HoSS, SRH, RM or AE
Assist RMs/AEs in managing prospects and existing relationships through their entire life-cycle
Prepare materials for existing customers / prospect meetings and support follow-up items post meetings
Complete sales process admin in Salesforce (creating opportunities and accounts, ensuring approvals are kept appropriately, sending commercial offers to customers, side letters, arranging timelines for management meetings with customer/ratings group
Support SRHs in strategy implementation & other projects, with involvement of HoSS
Participate in creating pricing and method exceptions for senior members of the team to present at the Pricing Approval Committee
Expected to attend and participate in 10+ in person joint meetings with AMs, RMs and SRHs including existing customers customers, prospects in the assigned sub-regions
Responsible for preparing call material for existing key account or prospective clients and/or prepare PowerPoint presentations, pre-meeting/call fact sheets and other market, territory, sector or research materials for calls with customers/prospects
Support information gathering and research for the RMs and AEs, for example collect data and documents for Request For Proposals (RFPs)/Tender responses.
Produce relevant Issuer Value Statement data, charts, and other information to support tailor-made Commercial presentations
Under supervision of senior members of the team, monitor market developments and trends including coverage information, lead generation, identify targets and cross selling opportunities.
Monitor news when applicable as well as review publications which can provide insights on cross-selling or new business. Report findings to senior members of the team
Responsible for providing event/conference support, pre-conference/ pre-meeting preparation and customer follow-up support post conference/meeting
Trigger early missed deal alert process, be part of the Rating Withdrawal process
Responding to customer queries as needed
Produce reports in Salesforce and for accuracy and completeness of data entered
Direct customer interaction depending on business need
Work closely with key internal stakeholders e.g. Middle Office, Legal, Compliance, Sales Operations, Billing/Collections team
Actively contribute to special projects and ad-hoc initiatives/campaigns
Minimum of Undergraduate / First Level degree (or equivalent) preferably in Finance, Accounting, Business or Economics
Previous experience in the financial services industry in a business development, sales or client relationship role is desirable but not required
Demonstrate solid working knowledge of Capital Markets and is able to consistently apply knowledge to their existing role
Language skills - English and French fluent verbal and written. Any other additional language(s) would be advantageous
Very good communication skills, both oral and written
Knowledge of Microsoft Office and Salesforce; well versed in Powerpoint and able to produce high quality commercial material
Understand main financial instruments, key characteristics and dynamics of capital and credit markets
Able to read financial statements to identify financial needs and understand capital markets strategies
Good understanding of Moody's service and product suite, contracts and general conduct of business
Ability to work under tight deadlines
Highly organised with ability to multi-task, excellent time management skills
Ability to work effectively with a geographically diverse and multi-cultural team
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.