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Today, Royal London has over £114 billion of funds under management, and around 3,500 employees working in six offices across the UK and Ireland. We've worked hard to become experts in our specialist markets, building a trusted brand – and our teams have plenty of awards to show for it. Whatever team you're interested in joining and whatever role you play, we'll help you to make a difference.
Group Operations sits at the heart of Royal London. As a team, our purpose is to consistently deliver great outcomes for our customers and partners. Through 2019 and into 2020 we're focusing all of our efforts on putting our customers first.
We currently have a new and exciting role for a Strategic Supplier Manager to join our Group Operations Team in our Wilmslow office. You will be responsible for the management and development of our strategic and preferred suppliers across the business area, working with the relevant business stakeholders to lead a structured supplier management framework and covering supplier performance, risk, cost and relationship considerations.
What will you be doing:
Develop and maintain key supplier account plans to include revenue targets, continuous cost and service improvement plans, issues logs, managing potential growth/change initiatives upholding contractual and regulatory requirements and ensuring an exit strategy plans are in place.
Influence key stakeholders strategic direction in relation to the outsource provider. Ensure the market is appraised to provide best in class solutions.
Develop customer outcome focused oversight and review of service ensuring consistent service delivery and high levels of customer engagement.
You will lead on service improvement plans for the material outsourced suppliers and provide an escalation route for specific supplier poor operational performance
Develop relationships which will enable greater influence over suppliers new product development and deliver a competitive advantage
Be responsible for bringing industry leading practice into Royal London through leadership participation in conferences, event and networking
Develop and manage key supplier account plans to include revenue targets, continuous cost and service improvement plans, issues, potential growth/change contractual and regulatory requirements, risk/reward and exit strategies to drive significant cost, risk, performance and relationship value from best in class approaches to supplier management
This role will be responsible for owning 3-4 strategic, and a select number of preferred suppliers which will require you to make regular visits to their sites, and may require an overnight stay for accounts which are not locally commutable
What we're looking for:
Demonstrable experience in a strategic supplier management role, preferably within the financial sector
Very strong knowledge of commercial models and approaches/techniques necessary to achieve best in class supplier management
Strong selling style and effective communicator, collaborator and influencer
Proven negotiation skills and comprehensive knowledge of contract law
Ability to analyse and interpret complex numerical data and present with clarity and simplicity
Skills that will help you in the role:
Strong planning and organisational skills; a completer/finisher
Clear thinker, with proven commercial acumen and strategic focus
Excellent interpersonal skills, able to engage effectively with a range of audiences
Ability to manage a variety of complex projects simultaneously
Ability to build and maintain effective business relationships (internal and external)
What we offer:
We've always been proud to reward employees by offering a number of benefits such as Pensions and Protection, Performance and role-related benefits, Lifestyle and Wellbeing
Our culture comes from within, or to put it another way, it comes from our people. It's what makes Royal London a great place to work.
Our People Promise is something we live up to every day. We know we can rely on you, and you can expect plenty from us in return.
Glassdoor have ranked as among the best places to work and this year we entered the top 10
We are an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills – whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief.