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Silicon Valley Bank serves some of the most innovative companies in the world. Our clients are forward thinkers. True believers. Optimists. Inspired by them, we're changing the face of banking. Our clients have redefined products in many areas of the global economy, and every day we power their ability to do so. And we need leaders with the same can-do attitude as our clients. We're looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale.
Reporting to the Head of FX Product, the Foreign Exchange Product Manager will formulate product strategy and roadmap and drive the delivery of FX products through product lifecycle to drive client and business value.
You will provide strategic vision for the product suite and be responsible for the development and execution of new initiatives aimed to improve our offering and enhance the way our clients interact with us.
You will focus on delivering a best-in-class FX experience across all channels and client segments - providing solutions that range from basic and intuitive to complex, customized and highly integrated into our client's systems and partners.
You will help define overall product strategy and drive execution while focused on smart revenue growth, client experience and scalability. You will collaborate closely with teams across the organization to grow and manage the business. Critical partners include: IT, analytics, risk, marketing, legal, compliance, operations, service, sales, FX traders, channel and implementations.
Help define and execute FX business strategy
Make decisions with input from stakeholders on improvement product offering and processes
Drive the prioritization and execution of key strategic product initiatives and enhancements based on stakeholder assessment
Set product strategy and define product roadmap. Work with partners and executives to ensure understanding and build alignment in support of business initiatives.
Work to establish a product framework within FX product organization
Recommend enhancements and work with IT to prioritize to stimulate sales and meet client objectives
Support the Sales and Relationship Managers and act as ambassador for FX business
Help drive change within organization to improve the way clients interact with SVB and grow business
Forbes Magazine ranks SVB among America's Best Banks (#5) and Fortune considered SVB one of the best places to work
BS/BA Degree; MBA a plus
7+ years' experience in banking or financial services, with a focus in Payment product expertise: Cross Border Payments, Start Up businesses, Transaction Processing, FX
3+ years of product management experience in the payment or financial services industries
Demonstrated understanding of industry, technology, marketing, and product trends, including Foreign Exchange
Passion for driving toward an excellent client experience
Passionate advocate with ability to identify and fulfill customer needs
Ability to positively negotiate, influence others and maintain effective business relationships with sales and other functional partners
High degree of professionalism with the ability to influence and effect change within an organization
Creative, strategic thinker with outstanding business acumen and breadth of vision
Exceptional ability to think analytically coupled with strong written communication skills
Exceptional interpersonal and communications/presentation
Ability to execute
Excellent communication (verbal and written), presentation, relationship building, and influencing skill
Microsoft office suite, including strong PowerPoint and presentation skills