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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Ensure full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct.
Managing and resolving queries received from internal and external stakeholders promptly supporting the relevant global regions.
Overseeing and management of production reports and workflow in line with the Service Level Agreements.
Timely escalation of SLA breaches in compliance with escalation matrix/policy and events that may possibly lead to one.
Develop and promote positive working relationships with internal stakeholders.
Champion and participate in project initiatives aim to improve and streamline processes.
Introduce and implement control measures to increase dispatch efficiency and confirmation accuracy.
Manage operational risks within the daily BAU processes.
Initiate review of DOI regularly to ensure they reflect current processes.
Strategic planning and mentoring of suitable successors within the team
Our Ideal Candidate
Degree, Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
At least 7 years of relevant experience in Financial Market Operations
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages .