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At this level you will be required to demonstrate a comprehensive knowledge of the Funds Industry and take a lead role in the management and strategic development of the department. You will be expected to lead the department's activities with a major focus on setting department strategy, change management, resource planning and development, client relationship management and risk reduction. In addition, you will be expected to work with the Joint Venture partners and other Joint Venture companies to promote and secure the ongoing growth and development of IFDS Ireland.
Job Duties and Responsibilities
Responsible for the setting and achievement of TA Department and IFDS Europe performance targets and objectives
As a member of the senior management team lead, direct and manage the department and contribute to the leadership of IFDS Europe as required
Exercise operational oversight within the department and make sound operational decisions
Make sound AML / KYC decisions including, not limited to resourcing requirements, anti-money laundering assessments, risks and controls.
Develop the organisation in terms of financial planning, business strategy, service offerings and HR policies
Ownership, management and development of strong client relationships
Manage complex or unusual operational and managerial problems that are referred from above and below
Foster an environment where excellent client service delivery is the standard
Foster an environment where procedures, policies and processes paying particular attention to AML policies and procedures are adhered to and procedural changes are introduced to enhance the ongoing performance of the department
Continually develop expertise in all area of the industry
Responsible for the ownership and management of vendor, audit and regulatory body relationships, as required
Maintain an expert knowledge of industry and policy updates and speaking confidently to clients on same.
Identify and secure resources required by the department and ensure effective utilisation
Ensure that Transfer Agency is properly resourced both in terms of people and technology whilst complying with agreed budgetary guidelines
Actively support the overall organization and Transfer Agency Training Plan
Work with fellow VPs to support the Head of Department and deputise in their absence as required
Utilise management information to assist in managing both clients and resources
Focus on development opportunities for your direct reports and ensure a focus on non-operational management within the department
Using corporate PPR tools, actively participate in the performance appraisal process and monitor overall timeliness of completion for the entire team with your direct reports
RISK & REGULATORY
Ensure compliance with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of the organization
Promote risk awareness, assessment and control within the department
Drive the development and implementation of appropriate procedures to meet internal control and external compliance/regulatory requirements
Understand the risk environment within the department and manage appropriately, working in partnership with the Risk, Compliance and Audit representatives from the Joint Venture entities.
Act as an SME in terms of the Irish industry, Corporate requirements and cross-border / Luxembourg regulations and other jurisdictions as necessary.
Influence and shape investor AML/CTF strategy with an emphasis of implementation of AML IV regulations and other new regulations as necessary
Understand regulatory requirements in relation to tax reporting as they affect investor account set-up and maintenance, e.g. FATCA, CRS
Ability to work in partnership with Compliance, Risk, MLRO and other 2nd line functions representing Registration Services when required
Provide regular feedback to managers and more senior colleagues with regard to Transfer Agency operations
Lead and contribute to operational, client, risk, audit and regulatory meetings as required
Lead and contribute to your chosen Focus Group
Create an environment that is flexible and adaptable and be a champion of change
Initiate and oversee tasks within a continuous improvement drive to ensure that the Department is efficient and seen as customer and quality driven
Provide support during the implementation of change
Ensure participation in the completion and implementation of department wide projects as required and lead local team initiatives
Lead ongoing reviews of current practices and procedures with a view of identifying and implementing efficiencies.
Knowledge, Skills & Experience Required
Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.
SME knowledge of AML/CFT requirements and regulations across multiple jurisdictions with practical experience of dealing with Anti-Money Laundering matters across multiple jurisdictions as required.
Client focused with a proven track record of delivering excellent client service
Strong people management skills with a proven track record for developing and retaining staff.
Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
Strong written & verbal communication skills
Possess excellent organisational, planning and co-ordination skills.
Ability to work accurately to tight deadlines
Proactive and able to work independently and as part of a team
Comprehensive procedural, technical and product knowledge of the Transfer Agency business is required. This should be complemented with a strong understanding of Fund Accounting, Custody and Regulatory background to Funds Industry.
Typically candidate will have 10-15 years experience in a similar environment including at least 5-8 years in a management capacity.
Accurate and Precise
Excellent communications skills
This role has been identified as a Control Function by the Central Bank of Ireland and any offer of employment will be subject to, and conditional upon, satisfactory completion of fitness and probity checks in accordance with section 21(1)(b) of the Central Bank Reform Act 2010.