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When you work with the world's most innovative companies, you know you're making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with passionate, enterprising SVBers, dedicated to helping them grow and succeed at every stage of their business.
Join the SVB team and help bring our clients' world-changing ideas to life.
The Sr. Ops Specialist is responsible for performing and developing expertise of Global Loan Operation's daily operations and providing operational support to internal business partners and or clients. Responsibilities may include but are not limited to: establishing and ongoing maintenance of loan accounts, researching or reconciling moderately complex information. Accountable for performing assigned standard and non-standard functions efficiently with minimal supervision and ensuring all regulations, procedures, and polices are adhered to. May act as a resource and may identify potential opportunities for improvement. Performs assigned activities required to support Global Loan Operations. Works under minimal supervision and has significant skill set that is applied to the essential functions. Utilizes knowledge or resources to resolve moderately complex issues, escalates complex non-routine problems.
General operations functions may include, but are not limited to:
Implementation and maintenance of commercial loan products and letters of credit on the Bank systems
Reviews, understands and translates loan documents and credit approvals for implementation and quality assurance
Analyzes, researches and resolves a variety of operational activities related to loans
Reviewing accuracy of information or documents
Performs quality assurance of implemented items on the Bank system
Processing fee advance and repayment transactions
Provide training and support to clients, business partners and junior team members
Reviewing reports and performing interest calculations
Providing back up documentation for internal and external auditors
Ability to multi-task, handle high volumes, and support cross-functional team
Strong written and verbal communication skills with ability to convey information
Able to independently research and solve simple to moderately complex scenarios
Solid networking skills, strong ability to establish relationships with internal clients
Strong attention to detail
Critical thinking with the awareness to know when to challenge or question
Aptitude for following process and procedures
High School Diploma or Equivalency PLUS 2-4 years of related professional experience (banking/financial services industry or customer service) OR 4-6 years of overall experience
Bachelor's Degree desired and may be considered as 1-2 years overall experience
For more than 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas forward, fast. SVB provides targeted financial services and expertise through its offices in innovation centers around the world. With commercial, international and private banking services, SVB helps address the unique needs of innovators.
Silicon Valley Bank is the California bank subsidiary and commercial banking operation of SVB Financial Group (Nasdaq: SIVB), and a member of the FDIC. Silicon Valley Bank and SVB Financial Group are members of the Federal Reserve System.