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The Identity and Access Management (IAM) Program supports end-to-end access management for all employees, contractors and the systems and applications to which access is granted. This position resides within the Cyber Security organization supporting the deployment, engineering and ongoing maintenance of the tools and the systems they utilize to keep the IAM program moving forward. This will be an individual contributor role reporting directly to the IAM Program Manager.
Activities within this role include:
Performs installation, configuration, implementation and troubleshooting of IAM services.
Supports (IAM Program Manager and IAM Architect) with implementation of IAM program/projects.
Integrate applications into SailPoint using JDBC, AD, API and other integration types, adding automation where possible.
Centralize and build access request flows using SailPoint
Build alerting and reporting mechanisms for workflow and general SailPoint errors
Documents IAM runbook, playbooks, and administration tasks as appropriate.
Interfaces with Application, IT, Infrastructure and Support teams for application integration and runtime issues to the IAM platform.
Delegates IAM tasks and support to Tier-1 and Tier-2 as appropriate.
Handles production change management per SVB policies.
Provides secondary Level 2 and primary Level 3 support on IAM issues.
The ideal candidate will have a background with engineering and administration of the technologies listed below as well as be someone who is driven and can work under pressure to support quick turn-arounds on deliverables.
5+ years' experience supporting mission critical systems within a Security or IT Engineering and Operations environment.
SailPoint IdentityIQ administration
Ping Single Sign-On (SSO) administration
4+ years' experience working with IAM tools in a regulated environment.
Windows Server OS administration
Active Directory/LDAP administration and support
Expertise with smartcard and MFA authentication mechanisms (e.g., MyID, RSA, PingID)
Experience with physical badging security systems a plus (such as CCURE)
ITIL familiarity or certification highly desired
Other IAM related or Security certifications (such as CISSP) a plus
Recent relevant experience with CyberArk a plus
Banking or other regulated business experience a plus
IT Security or IT Operations experience within a Financial Services industry highly preferred