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When you work with the world's most innovative companies, you know you're making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with passionate, enterprising SVBers, dedicated to helping them grow and succeed at every stage of their business.
Join the SVB team and help bring our clients' world-changing ideas to life.
As the Chief of Staff, the position will report to the Head of SVB Global Operations and provide critical and wide-ranging support for this organization. This position will work alongside SVB's senior leaders as we continue to expand our operational strategy. This position will also play a strategic role supporting the Head of Global Ops as the leader also has site leader responsibility for the Tempe and Salt Lake locations, as well as influence across all Global Delivery Centers.
Establish a strong connective tissue between the Head, leadership team and the larger group, ensuring all are aligned on strategic decisions and impactful changes outside of the organization.
Build critical connections and bridges between the direct reports and other lines of business.
Create connections between the Head and aspects of the Business to create awareness, drive change and/or understand critical road blocks. Serve as liaison for the group across SVB.
Manage multiple strategic business projects to achieve organizational objectives, fostering cross-functional collaboration with marketing, sales, product, technology, finance, operations, legal, compliance, human resources, and risk.
Manages projects and milestones, reporting up and across the organization as needed.
With the leadership team, create the group's corporate strategic plan. Support the leadership to ensure the strategic vision is articulated and shared effectively.
Understand and anticipate the key deliverables of the Head and business, proactively planning and supporting those needs to ensure early, high-quality delivery of materials and required preparation.
Drive the development of reporting dashboards and continue to evolve reporting to meet the needs of the business.
Work with Head on project assessments v ROI.
Develop executive communication and reporting including strategic decks for the Executive Committee, Board, quarterly reporting of accomplishments, and goal management.
Ensure sharp focus on team communications and operations for better employee engagement and enablement.
Oversee the planning of the business' leadership meetings, All-Hands and off-sites.
Makes regular and frequent decisions on projects, communications, and strategic planning activities based on feedback an interaction of leaders.
Makes regular recommendations to Head of Global Operations based on feedback and direct interaction with various leaders.
Ability to influence, negotiate and build consensus with disparate parties.
Strong communication skills, i.e., verbal, written, presentation, and listening abilities.
Acumen to shape clear, compelling messaging.
Relationship focused: partners extremely well with internal and external colleagues
Proven ability to drive complex projects forward, iterate, and adapt
Data-influenced decision-making style
Sound judgement, high level of discretion
An agile problem-solver who thrives in a fast-paced, constantly evolving organization
For more than 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas forward, fast. SVB provides targeted financial services and expertise through its offices in innovation centers around the world. With commercial, international and private banking services, SVB helps address the unique needs of innovators.
Silicon Valley Bank is the California bank subsidiary and commercial banking operation of SVB Financial Group (Nasdaq: SIVB), and a member of the FDIC. Silicon Valley Bank and SVB Financial Group are members of the Federal Reserve System.
SVB Financial Group is an equal opportunity employer.