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Senior Client Services representative - Hedge Fund Background sought by leading global Brokerage based in Central London.
As a liaison to the institutional clients, the candidate is responsible for providing unparalleled client
service to our existing and prospective clients.
This includes hedge funds, financial advisors, proprietary trading firms, banks and brokers. Our aim is to build and maintain long-term customer relationships while providing a seamless on boarding process for new clients as we expand our global product and service offerings.
Act as primary service contact to our top-tier clients, including hedge funds, financial advisors, broker-dealers, and exchanges.
Must have at least 1 years' experience working with hedge Fund clients.
Build relationships and understand client needs through quality service.
Problem management with focus on wide scale service issues. (Trade and margin analysis, API trading, account configuration, cash and derivative products, global exchanges and technical services).
Investigation of client inquiries regarding trade-related issues (e.g. order executions, position liquidations, order trigger conditions, trade cancellation requests, etc.)
Analysis of existing systems and procedures in order to recommend and assist in the implementation of enhancements.
Please apply within for further details or call on 02073331838.