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If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.
We are currently seeking a high caliber professional to join our team as Digital Delivery Manager .
Champion Agile ways of working and the startup mentality by collaborating and solving problems in a true transformational way
Clearly translate strategy in a portfolio of actionable opportunities to be addressed by various teams and stakeholders
Manage backlog of priorities and opportunities across customer journeys, product lines and geographies
Coordinate efforts and resources to achieve business objectives around customer centricity, business simplification and growth
Lead new solutions build, delivery, implementation and change embedding
Rapidly test hypothesis and solutions with customer and staff
Act as a control room for all activities, resource allocation, timeline and calendar of interventions, key customer engagement and delivery milestones
Report to senior management and key stakeholders progress towards targets
Comfortable to operate in a high paced delivery environment based on rapid experimentation and iteration
Track record in delivering value towards business strategy
Good understanding of agile delivery, DevOps principles and digital literacy
Track record in building and delivering new customers journeys and products into the market
Facilitate problem solving sessions and help build a solution
An entrepreneurial drive with the ability to investigate drivers and figure out why things happen
Customer focused, result driven, able to deliver to deadlines
Flexible in shifting or competing priorities
Ability to influence people without direct leadership authority
Strong analytical skills
You'll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.