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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
The Specialist, Fraud Curriculum, is a contract role that requires strategic thinking, presentation, communication and project management skills. This position will be part of the Professional Excellence team, to support the strategy for Fraud Training & Awareness and External Outreach. This position will uphold the requirements of the Fraud Risk Policy & Standards, Policy Assurance, Regulatory Compliance, Process Management, Reporting and Management Information. The successful candidate is required to:
respond flexibly and collaboratively to evolving business, regulatory and threat requirements
work closely with the Learning Product Head - Fraud and the Fraud Centre of Excellence team in delivering the Bank's strategic intent
work closely within the Compliance, and Financial Crime Compliance (CFCC) organization and other stakeholders to manage Fraud Risk
This position will adhere to the Fraud risk policy and standards, execute training and drive awareness, and communicate fraud risk to leadership teams. The successful candidate will work closely with stakeholders to:
develop and deliver training to raise fraud awareness, reduce fraud risk while meeting Business needs
establish/support a roadmap for enterprise training and awareness
communicate fraud-related changes to laws, rules, regulations in coordination with Group communications
provide insightful information to enable stakeholders
The major functional activities that this role includes:
Training Curriculum Development and Execution
Assess fraud knowledge gaps and training needs across the organization and propose a strategy to address identified gaps
Develop and implement a roadmap of Fraud Learning curriculum across 1 st Line and risk practitioners; including tracking of participant assessments
Deliver targeted training and awareness programmes to staff and internal stakeholders (Business, Functions, or Countries)
Set satisfaction measures, and self-direct improvement of satisfaction scores for repeat programmes
Internal and External Awareness
Collaborate with business/function stakeholders to develop and support fraud awareness campaigns for internal and external audience; includes but not limited to content management of Fraud Risk bridge page, and SC website
Maintain all core fraud-related documents, including policies/process on the Bridge
Provide support in communicating new/revised guidances for policies, standards
Support opportunities for external outreach
Support the communication of change announcements, in collaboration with the Communications team, as required
Own and manage the administration of the Group Fraud Risk inbox
Collate and manage information to CFCC leadership and management teams to aid decision making and support.
Our Ideal Candidate
5 to 8 years experience in training, marketing and/or communications in or with the financial or creative services industry.
Experience operating in a second line capacity within a risk management function (e.g. Fraud risk), is an advantage
Good understanding of banking operations, functions, processes, risks, threats and internal controls.
Excellent written and communication skills; with expert knowledge of Microsoft Powerpoint
Strong leadership, negotiation, program management and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.
Bachelor's Degree in Law, Business Management, or other related discipline
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages .