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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management Wholesale Credit Solutions Group Transformation Office is a newly created organization working to deliver solutions across the CB, CIB and AWM. The Transformation Office is a centralized team focused on reshaping the end-to-end Wholesale Credit experience, while driving consistency, speed and efficiency across risk management processes. The team is segmented in two focus areas: run the bank (restructuring current processes and policies) and change the bank (implementing strategic processes utilizing new data and machine learning solutions) The Transformation Office team is a motivated, forward thinking team comprised of high-talent individuals with a singular focus of delivering innovative solutions. The position will work extensively across Wholesale Credit Risk and Technology in CB, CIB and AWM to ensure the design and implementation of enhancements to processes, policies and data/analytics
Position Overview For this role, we are seeking a results-focused and highly motivated individual to be responsible for project management and reporting
Manage the implementation of complex programs, emerging legal risk efforts, corporate control initiatives and process improvement projects
Identify and track achievements, open items, issues and risk across all Transformation Office initiatives, escalating items for attention to leadership team as necessary
Build transparency on key project activities, perform data collection and analytics, including trend and impact analysis, document processes and observations, formulate results, and draw conclusions integrating key controls when warranted
Develop and publish the Technology and Transformation Books of Work, Sub LOB CRO program update, and Technology Council Executive Materials
Set best practice standards for project management tools and processes that can be leveraged across the organization
Lead discrete projects focused on improving project delivery, process execution or controls
Attributes of the candidate include:
Proven track record executing across complex environments partnering with senior leaders of businesses and corporate organizations.
Ability to direct the strategic thinking, synthesize insights and deliver results through a consultative approach and strong leadership skills across a global organization.
Ability to build strong partnerships while inspiring members of a matrixed environment; overcomes challenges by building strong diverse talented teams.
Meet commitments and balance competing priorities.
Demonstrate strong written and oral executive-level communications skills, including the ability to quickly adjust messages and style based on different audiences and agendas
Experience with and a true passion for process innovation, business consulting and leading-edge technology
6-8 years' experience working with operational change management programs; experience with the Program Management of a large Financial Services firm or a strategy consulting firm serving financial institutions required
Demonstrated experience collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders within large organizations