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Make Next Happen Now. For more than 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas forward, fast. SVB provides targeted financial services and expertise through its offices in innovation centers across the world. With commercial, international and private banking services, SVB helps address the unique needs of innovators.
Provide and contribute to design analysis, policy, procedures, and support for SVB's container solution both on-premises and in the cloud. Assist other support staff with incidents and open problem records.
Roles and Responsibilities:
Deploy and maintain container solutions on-premises and in the cloud
Develop and document the individual tasks required to complete project delivery
Manage and resolve problem records escalated from the support teams and developers
Engage vendors to evaluate upcoming features and complete configuration reviews
Create procedures for new functionality and services
Work with development teams on solution design and documentation
At least 4 years' experience supporting Linux servers
Experience working with a virtualization platform and a container orchestration tool based on Kubernetes
Familiarity with enterprise management software like Ansible or Chef
Understanding of high-level concepts across network, storage, and database technologies
Exposure to AWS, Azure, or GCP
Familiarity with DevOps concepts
Well-practiced troubleshooting methodology
Self-starter with the ability to work in a fast-paced environment where priorities may shift frequently
Ability to communicate design, installation, and support of a solution through documentation
Ability to translate high-level business requirements into detailed technical solution requirements
Strong verbal communication across audiences (such as fellow engineers, end users, and management
Ability to work independently with minimum supervision
Ability to attain new technical skills and share knowledge with teammates