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Is your passion providing extraordinary service to clients while building and fostering positive relationships? Want to use your diverse background to make an impact on the clients we service in a culture that flourishes on quality, innovation, collaboration and accountability? Are you looking to take your career to the next level? Look no further. At BlackRock, we are seeking a Client Services & Integration Analyst who is curious, collaborative, analytical, and passionate. We recognize that strength comes from diversity, and will embrace your rare skills, inquisitiveness, and passion while giving you the opportunity to grow professionally and as an individual.
We know you want to feel valued every single day, and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. With over USD $6 trillion of assets we have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Come join our team and experience what it feels like to be part of an organization that makes a difference.
BlackRock Data Services is a centralized data group dedicated to ensuring that all information required for the investment management process including positions, security data, pricing, risk, cash, net asset value (NAV), performance and compliance are delivered consistently, accurately and on a timely basis. As part of BlackRock Data Services, our Client Service Integration team is accountable for designing and implementing reporting and billing solutions for our clients. Responsibilities include successful delivery of critical functions daily and partnering with global colleagues to craft and advance a globally aligned vision and business model, including the provision of market leading reporting solutions and effective client service. You will also handle following:
Delivering a top-notch client experience via front-line client service to clients and related third parties, including responding to client queries
Act as a single point of contact for clients reporting and billing needs
Analyzing trends in data requests to constantly improve service and client deliverables
Understanding the flow of client, market and fund information across BlackRock and external data providers
Facilitating bespoke report and bill creation through analyzing and researching client, market and fund data and related information
Constantly evaluating systems, processes and procedures for inefficiencies and making recommendations for improvement
Building and maintaining deep knowledge of our Aladdin platform in order to leverage data and feedback to help evolve report content and presentation
Supporting various projects, including automation/standardization efforts, the evolution of standard deliverables and response to regulatory changes
Understanding the risk environment within the department – promoting risk awareness, assessment and control
To ensure success, you will have the following qualifications:
2 - 4 years of experience in asset management or financial services industry with keen interest in investment products with a preference of financial services experience, especially investment management, communications or data visualization.
Outstanding client service skills, maturity and discernment in dealing directly with clientele
Excellent written and verbal communication skills
Proven work ethic and willingness to give beyond the scope of one's role to achieve team and firm objectives
Excellent attention to detail, extremely accurate and well organized
Strong analytical and problem solving skills with the ability to synthesize information, summarize issues and think creatively
Sharp control/risk mitigation mentality with ability to know when to raise issues
Lastly, your confirmed ability to operate under tight deadlines and prioritize work, coupled with your sound judgement to appropriately document conclusions will provide continued success. Using your proficiency in Microsoft Office, aptitude for learning new applications and your willingness to ask questions (while learning independently) will get you noticed. Programming or automation experience with tools like Python, RPA, SQL is a plus.
BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of June 30, 2019, the firm managed approximately $6.84 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com/corporate | Twitter: @blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock.
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.