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Silicon Valley Bank serves some of the most innovative companies in the world. Our clients are forward thinkers. True believers. Optimists. Inspired by them, we're changing the face of banking. Our clients have redefined products in many areas of the global economy, and every day we power their ability to do so. And we need leaders with the same can-do attitude as our clients. We're looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking and wealth management experience on a global scale.
The Director of Private Banking Experience Products will support the Private Bank & Wealth Advisory business in defining the experience strategy and lead the build out of a fully digital, banking and wealth management solution for founders, investors and executives in the Innovation Economy. He/she will build and lead a team of strong product managers focused on managing the current portfolio of digital products, building new digital experiences, and commercializing and monetizing current & future technology assets of the bank. The ideal candidate for this role will possess a very strong product management background, be well steeped in design thinking, Lean UX and agile delivery methodologies and will have a data driven approach to decision making. The candidate must have prior experience in leading consumer financial products and preferably private banking products. This role will require strong influencing and negotiating skills across all levels in the organization.
This role will report into the Head of Channels & Core Banking and have a dotted line into the Head of Financial Products, Private Bank & Wealth Advisory. He/she will work closely with the senior leadership team of the Private Bank & Wealth Advisory, Technology, Operations and other stakeholders to drive the overall digital experience product strategy for the Private Bank and build differentiated value propositions.
The product leader will build an engaged, passionate and client-focused team that delivers a next generation mobile and on-line experience for our clients. The right person thrives in a high performance and fast-paced environment, working with a world class crew of Product Managers, Designers, Engineers, Data Scientists, Customer Service Agents, Sales Associates to challenge the status-quo every day.
Key responsibilities include:
Set Product strategy, own the product roadmap KPIs, and lead the execution on building and bringing to market new features and capabilities
Monitor product performance, user & client feedback to drive better product decisions
Partner with Technology to oversee and drive the work of Agile Teams. Help lead teams through Agile routines
Lead the business analysis, product usage analytics and drive insights to build a world class Private Bank experience at SVB
A Bachelor's Degree with a science, engineering or quantitative major that requires structured problem solving
Masters in Business Administration or another major
7-10 years of Product Management experience ideally in Banking/Financial Services, ~5 years experience in leading consumer focused products
Demonstrated experience in building & leading high performing teams, action oriented and ability to inspire cross functional teams
Solid executive presence and ability to manage across all levels in the organization
Solid grasp of market dynamics in the subject areas and keen ability to assimilate and deploy the best practices
Strong vendor management skills
Strong Agile Practitioner, well versed in Agile routines
Internal Number: 6729893
About Silicon Valley Bank
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