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Key Responsibilities: The successful candidate will primarily be responsible for the timely and accurate production of a suite of weekly, monthly and quarterly reports containing multiple KRIs (Key Risk Indicators) and exception details from various sources across the organisation. The reporting is used by Senior Managers and Executive Committees for governance and management of their operational risks to ensure a robust controls environment and in meeting Regulatory requirements
Ensuring multiple key targets and deliverables are met whilst maintaining high standards in accuracy
Timely and accurate maintenance & collation of key control metrics for global MSS Ops including but not limited to: CAPs, Incidents, Audits, Losses/Gains, Near Miss, EUC, Information Security, Balance Sheet Exceptions, Trade Exceptions, Areas of Management Focus
Oversight of OREs through ORE Central ensuring event reporting is accurate
Delivery of high quality reliable management information and reporting that may be used for various Control Forums such as; Operations Controls SteerCos, MBRs, SMRs (Senior Manager Regime), Legal Vehicle Governance, Audit Committee meetings, Business Risk & Control Committee, Executive Scorecards
Partner with Line Control Officers to ensure high standards in commentary needed for reports
Develop, maintain and continually enhance standard presentation materials for internal and external stakeholders
Ongoing monitoring of key risk indicators such as CAPs, EUCs, losses, audits, BSER, incidents, audit results, IBAM and escalation to the LCOs & Operations where appropriate
Oversight & tracking of Internal Audits across MSS Ops and reporting of results & IBAM rate
Global Policies - contribute to initiatives to ensure policy compliance across MSS Ops.
On an ongoing basis assist LCOs in the identification of themes and trends from the MIS, and partnering with Operations to ensure potential control issues are proactively addressed through reviews, MCA and/or CAP processes
Liaison with MSS LCO's & Controls Management, the Global MSS Controls Head business office and our other partners across the wider ICG organisation Development Value:
Exposure to a global, complex and fast-paced challenging environment
Exposure to multiple businesses across O&T
Exposure to organisations outside of O&T and within 2nd & 3rd lines of defence
Exposure to executive level management
Expertise in MS Suite of Applications (Excel, Word, Access, Powerpoint)
Ability to develop and implement new MS Excel tools (including VBA and SQL) would be an advantage
Strong numerical, logical and analytical skills
Attention to detail & accuracy
Excellent written and verbal communication skills & ability to communicate and influence at higher levels
Excellent organizational skills with the ability to work under pressure and prioritise within aggressive deadlines
Ability to build networks
Experience in O&T Operations and/or Controls in a reporting & data analytics position preferred
Knowledge of MSS Ops organisation preferred
Knowledge of risk and controls framework preferred
Proven ability to liaise & co-ordinate across numerous global and local teams and groups
Demonstrated ability to provide high quality reporting to senior and executive management
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - IE Time Type :Full time Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE . To view the "EEO is the Law" poster CLICK HERE . To view the EEO is the Law Supplement CLICK HERE . To view the EEO Policy Statement CLICK HERE . To view the Pay Transparency Posting CLICK HERE .
Internal Number: 6656004
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