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Defect Management Test Lead - HSBC Operations, Services and Technology
September 21, 2019
Some careers grow faster than others. If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high caliber professional to join our team as Defect Management Test Lead
Define the Defect Management process for the program, ensure all testing teams across the program adhere to the process. Run the Defect Triage call and manage multiple parties worldwide involving internal stakeholders and external vendors in the call.
Defines test strategies for global change, champions and directs change implementations to deliver faster and better. Own and standardize test strategy model to ensure different projects and programmes are running the similar approach.
Lead or Manage and provide direction for the production of test estimates, Test Strategies, risk assessments, scripting and execution so that these are completed satisfactorily.
Demonstrate and apply excellent business domain knowledge.
Ensure that testing adheres to Group and local standards. Suggest best practices across the SDLC or STLC and assist in implementing them along with standards
Lead functional testing for SIT, UAT and OAT etc. Lead or Manage the completion of all functional testing projects by establishment and strong monitoring of schedules, resources, costs ensuring completion to agreed quality expectations.
Initiate or support continuous process improvement to achieve productivity and efficiency gains. Provide cost benefits as required.
Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs, demonstrating and being respected for your domain knowledge
Develop and maintain high quality communication and relationships, both internal and external parties. Manage the coordination of communication with virtual teams worldwide.
Manage all onshore and offshore global testing resources in all testing activities to achieve project goals.
Control concurrent testing projects and resources for multiple projects that vary in scale and complexity, ensuring schedule, budget or quality requirements are met.
Manage project risks as they relate to quality and mitigate impacts to deliverables
Ability to quantify and translate progress, issues and risks into meaningful metrics. Monitor, drive and report testing progress through test metrics; keep project stakeholders informed of test progress, issues and risks
Coordinate with various participants and teams to prepare test cases, data set ups and test environments
Work as the Test Manager on testing project, and manage the ODC vendor team on the project delivery, and quality assurance.
Participate to vendor management on the billing and delivery.
Solid IT software testing experiences, strong domain or business knowledge in Trade Finance banking and or internet knowledge.
Have a good understanding of the test process and testing knowledge.
Strong communication skills and documentation skills, Professional in oral and written English
Good planning skills and quick response for the change
Strong analytical and problem solving skills, able to work independently, proactively and under pressure against multiple deadlines.
Strong problem solving skills
Enthusiastic and self motivated with excellent time management skills and strong initiative
Able to work independently and effectively under pressure
Experienced in Agile project delivery is an advantage.
ISEB qualification is desirable but not essential
Working with Automation such as Selenium, DevTest, Cucumber, JAVA and Performance testing tools is desirable but not essential
In addition to the details listed above, the ideal candidate will be able to lead and direct both on and offshore staff, maintaining an awareness of working across multiple time zones
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Internal Number: 6557994
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