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Grow your career at State Street From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. We're a global company with diverse people and experiences, and a network of over 35,000 employees spanning more than 100 markets. For us, success comes from the impact our employees have - on our clients, our communities and each other. We're committed to providing an inclusive environment where all employees feel valued and supported. Join us and make your mark at State Street. State Street IMS is responsible for outsource service provision through leading edge technology and services for its clients. SSC has demonstrated excellent success in recent times with major client wins covering in excess of 10 locations worldwide, including UK, Europe, South Africa and USA, for the outsource arrangements of Fund Accounting and Investment Operations. SSC are increasing its talent to support the planning, development and roll-out of the Enterprise project within the Investment Operations arena and require keen and experienced investment operations business professionals to play a key role in the delivery of a successful solution. Front Office Data Control (FODC) is a service offered to IMS clients. It is designed to compare records of the Client`s Front Office System to records kept at State Street, flag and resolve differences, work with internal teams and the client front office provider to resolve breaks, have a proactive mindset to inform other business units of potential issues further downstream.
In the role of Front Office Data Control Analyst, you will be responsible for:
Job Duties and Responsibilities
Own and manage FODC (Front Office Data Control) process
Monitor OCF (Operational Control Framework) checks to make sure the data used for the reconciliation is accurate
Take ownership of the timely investigation and resolution of exceptions
Liaise with internal teams to resolve exceptions in a timely manner
Provide client with daily summary and monthly MIS reports
Provide client front office system provider with intraday reports to resolve breaks where possible
Participate in local / global projects and initiatives, taking a lead role where required
Coordinate with internal departments to meet client needs
Have the ability to represent State Street in front of a client
Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution
Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
Ensure that the highest level of the Code of Conduct is displayed in your behaviour
Provide appropriate management information as required to support business unit decision making
Support the 'Risk Excellence' culture within the business
Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations
Excellent analytical skills
Good time management, organizational and team working skills.
Strong communication skills to audiences of different levels of seniority.
PC literate: Word, Excel, PowerPoint etc.
SQL knowledge is an advantage
Must be self-motivated, adaptable and show initiative in different circumstances and under pressure.
Flexibility in working outside of your responsibilities and areas of expertise.
Other: Flexible working hours may be required
Internal Number: 6556323
About State Street
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