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Fitch Group is a global leader in financial information services with operations in more than 30 countries. Fitch Group is comprised of: Fitch Ratings, a global leader in credit ratings and research; Fitch Solutions, an industry-leading provider of credit risk products and services; and Fitch Learning, a preeminent training and professional development firm. With dual headquarters in London and New York, Fitch Group is owned by Hearst.
Fitch complies with all laws governing employment in each jurisdiction in which it operates, and provides equal opportunity to all applicants and employees. All applications will be considered without regard to race, colour, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, and other status protected by applicable laws.
The Content Business Analyst role will sit within Fitch's Global Content Operations (GCO) organization and will help drive the execution of enhancements to the Fundamentals data set in order to support the business drivers of Fitch Solutions and Fitch Ratings. Working closely with outsource providers as well as internal Product, Operational and IT teams across Fitch Group, the Content Business Analyst will be technically-focused and generally responsible for the functions of content and system analysis, documentation, support and reporting.
Perform detailed requirements gathering, analysis and definition, and drive end-to-end management of prioritized and agreed deliverables through from inception to implementation
Provide technical knowledge and expertise to assist with business challenges, queries and client support
Understand content use cases, data storage, content management and workflow processes, data validations and data governance, with the aim of implementing technical improvements supporting high quality and consistent data collection and distribution meeting stakeholder needs
Facilitate workshops and requirements review sessions with key stakeholders to understand data-related problems and design fit-for-purpose solutions
Seek, initiate and drive continuous improvements to data support processes and procedures through automation or other tools
Develop robust documentation including data dictionaries, data flows, use cases, business requirements, functional and detailed system requirements, data quality and integrity test plans, defect reports and other project documentation as required
Collaborate closely with Content Managers, Product Owners, Outsource Providers, IT, Network Operations and Project Management teams on all aspects of Fundamentals data management, including the infrastructure covering data collection, data models, ETLs, workflow tools, data quality and management information reports
Conduct QA testing as required for database and application releases and push for resolution of defects to ensure high service levels and best user experience
Interrogate financial and reference databases using Oracle SQL to support various user requests
Monitor system and database outages, understand impact and root cause, push for implementation of preventative actions
Ensure all project-related work stream tasks are delivered against agreed deadlines, and regular updates provided to management and programme and project leads
Qualifications and experience:
Educated to degree level or equivalent work experience
Experience working in a business analysis function within a financial data environment
Ability to identify and implement improvements to processes
Ability to create and manage project plans and process documents
Ability to conduct impact and risk assessment of new processes or IT developments
Proven ability and experience working with relational databases and using Microsoft SQL and Oracle
Proven ability and experience working with large datasets and complex database systems
Knowledge and understanding of how data quality affects business decisions
Strong analytical and creative problem solving skills
Aptitude for translating client and business requirements into detailed content or technical deliverables
Ability to balance multiple tasks in parallel and prioritize effectively
Strong interpersonal, organizational and written and verbal communication skills
Ability to work effectively with all levels of the organization; track record of developing relationships grounded in trust and credibility
Ability to work in a fast-paced and changing environment
Desired knowledge of:
System Development Life Cycle
Project management methodology
Unix Applications (PuTTY)
SAS Business Intelligence applications (SAS Enterprise Guide)
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will asked to declare any securities holdings and other potential conflicts for you and your Family Members prior to commencing employment. If you, or your Family Members, have any holdings that may conflict with your work responsibilities, they must be sold before beginning work. In certain roles, employees and their Family Members may be limited to investments in diversified mutual funds only.
For more information about this policy, please visit the Code of Ethics and Conduct page .
Internal Number: 6555942
About Fitch Ratings
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