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About QNB QNB Group, the largest Financial Institution in the Middle East and Africa are looking to hire a Officer - Accounting & Settlement - Cards & Merchants Operations, to meet the expansion needs of our office in QNB - Qatar//Doha. QNB has enjoyed continued success with Net Profits of QAR 10.8 billion (USD3 billion) in 2018 (up by 6%) and increased Total assets to QAR 853 billion (USD 234 billion). The Group now employs over 29,000 employees in 1,200 locations, with an ATM network of more than 4,300 machines.
Role Summary: The incumbent will perform the settlement, processing and reconciliation transactions pertaining to all accounts and will ensure customer satisfaction by showcasing superior customer service.
Role Description: Process Settlement & Reconciliation department activities within the required period. Process Visa, MasterCard, CUP, JCB and QCB settlement vouchers. Ensure reconciliation of various accounts on daily basis for closely monitoring them. Ensure posting of transactions on a daily basis to fulfil operating standards. Process transactions in Card management system. Process card transactions related incidents/ disputes in an accurate and timely basis to meet customer demands. Assist branches and related departments as needed Answer questions and resolve problems as needed. Keep management informed of area activities and of any significant problems. Attend and participate in meetings as required. Stay abreast of changes in Card disputes operations and policies. Ensure compliance with all legal and regulatory pronouncements. Ensure full awareness of all the policies and procedures issued in relation to money laundering prevention. Support International Branches and subsidiaries
Qualifications: University degree in Finance, Economics or a Business related field 4- 6 year experience in card operations
Highly required skills:
Good verbal and written communication skills (including report writing) in English and Arabic.
Ability to make decisions and follow through with initiatives.
Computer skills (MS Office, specially MS Excel and bank applications).
Good problem solving skills.
Planning, organizing and analytical ability.
Note: you will be required to attach the following: 1. Resume / CV
Internal Number: 6506871
About Qatar National Bank (QNB)
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