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At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone's ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what's happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.
Support the Market Conduct Team to handle tasks from compliance perspective. Duties mainly cover (i) social media monitoring, (ii) monitoring of sales quality indicators, (iii) updating/enhancing policies and controls on all aspects of sales activities, sales conduct, and post-sales activities, etc.; and (iv) other assigned tasks.
Assist in social media monitoring, monitoring of sales quality indicators and arrangement of mystery shopping programs
Prepare, review and update the Agency related policies, procedures, guidelines, manuals on compliance matters
Assist in preparing reports and regular management information for monthly reporting and Committees
Prepare, review and update the relevant training materials; and to handle ad-hoc projects
Relevant experience in transaction monitoring, sales quality related work in insurance companies or banks
Proficient in Microsoft Office and Chinese word processing
Excellent writing skill in both English and Chinese
Strong analytical skill
Good knowledge of social media platforms (for example, Wechat/Facebook, etc.)
Internal Number: 6502866
About Prudential Hong Kong Limited
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