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Assistant Manager, Employee Benefits Operations - HSBC Life
September 11, 2019
Join our fast-growing Asia Wealth Management teams
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking a high caliber professional to join our team as Assistant Manager, Employee Benefits Operations .
Work with business architects and business analysts to produce the business requirements, prioritize them together with relevant teams members in Employee Benefits Operations and get proper agreement and signoff from them
Deliver initiatives, project as per confirmed requirement, agreed timeline and approved budget
Recommend operational efficiency and streamlining ideas to line manager and other senior leaders in INHK with the overall aim to constantly raise the level of customer service quality
Drive and govern Insurance business compliance with global quality policies, including Employee Benefits Target Operating Model, standards, guidelines and procedures with the objective of improving quality whilst increasing cost effectiveness and excellent levels of risk management
Manage reporting for various governance forums, for example, Project Steering Committee for Employee Benefits
Educated to undergraduate or post graduate degree level in Business Administration, Operations, Information Technology or a related field
Proven and progressive experience preferably incorporting IT and business requirement management principles, including product specification, system design and behaviour, business operation and continuous improvement activities
Strong analytical skills to understand to translate, simplify and proritize the requirement as well as root cause analysis for remedial actions and preventive measures
Capable of conducting cost and benefit analysis
Strong communication and interpersonal skills required, including the ability to form effective relationships and achieve influence at the most senior level in the organisation.
Understand and interpret complex business and Hong Kong Insurance requirements, including regulatory requirements
Ability to work within an environment of different cultures
Be strong awareness, proactive, good at time management and organisation skills
Able to work independently with timely update
You'll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. #LI-MH1
Internal Number: 6497144
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