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Compliance, APAC Head of Conduct Risk Management / Global Head of Accountability Regime Frameworks, Director
September 8, 2019
Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong
Other Location: Philippines,Central Luzon,Manila
Education: Bachelor's Degree
Job Function: Compliance and Control
Shift: Day Job
Employee Status: Regular
Travel Time: Yes, 25 % of the Time
Job ID: 19031001
Serves as a senior compliance risk manager for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply ICRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.
Key Activities include:
Directing the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
Develop and implement a globally consistent framework for Citi franchises to comply with Accountability Regime requirements ("AR Framework") in all Citi jurisdictions.
Serve as the "Global Process Owner" for AR Framework in all jurisdictions.
Partner closely with Legal and Regional and Country Compliance Officers to ensure Citi complies with the AR Framework and Accountability Regimes requirements globally.
Serve as Conduct Risk Management Program's regional senior lead coverage for the Citi APAC region, including all APAC regional businesses and functions (APAC Institutional Clients Group, Consumer, O&T, Finance, Risk, etc).
Establish professional relationships with senior stakeholders in APAC region to effectively communicate and facilitate execution of Conduct Risk framework throughout businesses and functions in APAC region.
Provide input and credible challenge to APAC regional businesses and functions with respect to compliance with Conduct Risk policy and standards and the adoption of specific key risk indicators ("KRI") to measure respective units' conduct risk appetite usage.
Participate actively in challenge sessions for Managers' Control Assessment and at stakeholder meetings, provide input and credible challenge to APAC management at business, risk and control committees on conduct risk KRIs and conduct risk matters.
Serve as a subject matter expert in the identification and assessment of conduct risks in product approval processes and Managers' Control Assessment/Annual Risk Assessment.
Oversee further development of enterprise key risk indicators for conduct risk and determine appropriate thresholds to be set.
Prepare and present conduct risk reports, summaries and materials for board reporting and business, risk and control forums;
Review, assess and refresh content for enterprise-wide conduct risk training and partner with business and function stakeholders to evaluate content for supplemental business- and function-specific conduct risk trainings.
Partner with stakeholders in first and second line to review, confirm and provide challenge where necessary of the mapping of regulations, issues and corrective action plans to conduct risk taxonomy.
Collaborate closely with global Conduct Risk Management Program leads covering ICG, Consumer, O&T and Global Functions to oversee consistent application and execution of conduct risk appetite framework across APAC businesses, functions, countries and legal vehicles.
Translating ICRM strategy and goals across Citi's clients, products and geographies in a succinct and clear manner; providing direction and guidance on the programs.
Managing a team of Compliance professionals. Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit's role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs.
Providing oversight and guidance over the assessment of complex issues, structuring potential solutions and driving effective resolution with all stakeholders
Overseeing the identification and assessment of Citi's key compliance risks. Ensuring compliance risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite statement and all policies and processes established within the risk governance framework.
Developing and establishing firm wide compliance risk management policies and procedures to mitigate risks. Monitors and measures compliance risk through a robust control framework and ensures that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively.
Working collaboratively with management in all Citi APAC business and function units in recommending, developing and executing on business initiatives within permissible conduct risk statutory and regulatory frameworks.
Representing Citi on critical conduct risk related regulatory matters as required. Serving as liaison with regulatory examiners, Internal Audit, and external auditors on critical Compliance issues and overseeing the implementation of related remediation.
Additional duties as assigned
Education level and experience:
Required: Bachelor's degree; 10+ years' experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of focus; previous experience managing a diverse staff Preferred: Advanced degree (e.g. JD, MBA) a plus
Knowledge and Skills:
Highly motivated, strong attention to detail, team oriented, organized
Excellent written, verbal and analytical skills
Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to interact and communicate effectively with senior leaders
Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls
Experience in the design and implementation of Compliance programs
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
Experience with and previous exposure to internal or external control functions and regulators
Ability to challenge business management and escalate issues when appropriate
Strong track record of effectively assessing and managing competing priorities
Comfortable acting as an agent for positive change with agility and flexibility
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
Strong presentation and relationship management skills are essential
Subject matter expertise in areas of focus, including significant knowledge of institutional and consumer banking products, global functions units within financial institutions such as risk, finance,etc., measurement of risk appetite usage and structuring effective risk appetite frameworks, conduct risk regulatory regimes and individual accountability regulatory regimes
Internal Number: 6480218
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