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The Financial Operations Team is responsible for the timely and accurate processing of payments in line with regulatory requirements and surrounding processes. These include, but are not limited to, postings, reporting, debtor chasing, queries, off shore oversight, procedures, controls and audits.
Oversight of the processing and quality check a wide range of Financial Operations transactions through our systems, to regulatory and client standards (Including FCA CASS regulations)
Be an SME for the team and be able to facilitate discussions and reach decisions across your team and other business area's
Oversee and perform the appropriate QA of all tasks
Ensure all checklists are completed accurately and timely
KPI's, Client SLA's and requests are fully met in a timely manner
Escalate issues appropriately.
Ensuring resolution of enquiries and exceptions in a timely manner.
Communicates with various areas, other banks and relevant external parties to resolve queries.
Maintains a close working relationship with other areas
Day to day processing work, quality checks and quality assurance per procedures and checklists
Ensure procedures are reviewed and updated within the corporate standards for UKTA and ensure CASS Process flows and Control Register is updated with any additional controls implemented.
Oversight of Mailbox management and timely responses.
Procedure maintenance following the change control process
Responsible for the Banking and paying out (including re-issues) of all cheques
Ensure Trustee figures are agreed and confirmed ahead of ACSD
Ensure regular payments are generated (eg distributions, commission, savers) and released by the deadlines
All Client reporting is met in accordance with SLA
Oversight of debtor chasing and reporting
External reporting and emails are checked and sent timely
Cheque books are maintained accurately and securely within the safe in London and Harlow
To work with the Team Leader and Manager on any allocated projects.
Oversight of the processing and QA of all Financial Operational tasks carried out in India
Allocated work is completed to deadlines
Complete any incident reports ASAP and within agreed SLA
Oversight of platform proforma production
Fulfil additional, relevant, tasks appropriate to the role and business requirements
Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role.
Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled.
Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.
INTERNAL KEY STAKEHOLDERS
INTERNAL AUDIT AND COMPLIANCE
EXTERNAL KEY STAKEHOLDERS
Regulators including, FCA and FED
External Banking Partners
External Auditors / Trustees and Compliance
Shareholders QUALIFICATIONS / SKILLS / EXPERIENCE
Demonstrate a detailed working knowledge of Cash Management, Debtor Chasing, Client money processes and requirements together with cashbooks and nominal ledger postings, distribution, commission and AMC rebate processing
Ability to review and resolve complex issues working under pressure meeting challenging deadlines
Customer Service experience
Excellent planning and organisation skills with a flexible approach to work
Ability to work on own initiative
Effective verbal reasoning and numeric skills (Essential)
Good keyboard skills to include MS Excel and ability to learn systems used within the business (Essential)
Experience in working with Multi Currency companies
Extensive knowledge of collective investment scheme administration and the regulatory environment is highly desirable
An understanding of Unit Trust and OEIC administration
Knowledge and understanding of FCA / HMRC regulatory Environment
Interpersonal (relationship building, respectful, problem solving and understanding)
Communication (listening skills, oral communication skills, information sharing and written communication skills)
Self-management (adaptability, integrity, learning and trust builder)
Motivation (closure and result seeking)
Thinking (decision making, idea generation, inclusion and problem solving)
Organisational Knowledge (current knowledge, knowledge and understanding)
Client Service and Quality (quality, relationship building and client satisfaction)
Administration (coordination, execution, planning and time management)
Leadership (direction, idea generation, knowledge sharing and team recognition)
About Northern Trust: Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Working with Us: As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!
We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and ethical companies. Build your career with us and apply today.
Internal Number: 6471565
About Northern Trust
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