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Job Description Role Summary The job holder is responsible for achieving the profitable growth and development of districts assigned under the region, ensuring sales, productivity and recruitment goals are achieved with quality standards. He/She will also in charge of the daily management of the region in areas of communication, compliance, performance management of agents/ managers, for ensuring company objectives and compliance standards are achieved.
The job holder will manage and support the assigned districts in the following key result areas:
Monitor & motivate managers for recruitment activities with recruitment and manpower growth plan be achieved
Monitor & facilitate the recruitment of new agents and ensure the required quality standards are achieved
Monitor financing of new agents and maximize their productivity to minimize potential financial loss
Monitor new agent development, productivity and retention, to ensure districts are developed with new agents retained and development opportunities in managers
2. Sales Management
Monitor the achievement of overall sales performance of districts against plan for meeting the region's sales objectives, highlighting areas of over / under performance.
Monitor the sales performance and motivate agents & managers to meet / exceed their production plans via recognitions, campaigns and performance management
3. Activity Management
Assist and monitor the implementation of activity management in districts and keep track of the progress, for delivering productivity improvement results
Monitor districts' activity management activities with MIS data, and take corrective actions whenever necessary, with the ultimate objective to deliver results in productivity improvement
4. Performance Management
Conduct periodic assessment of agency managers according to performance standards, to ensure managers are achieving company's recruitment, production & productivity standards
Align agency managers with company vision, goals and objectives
Report to the Senior Agency Management Team on key issues with the districts assigned
6. Compliance & regulatory
Ensure compliance mechanisms are in place and monitor the execution of these rules according to company standards
Ensure the appropriate monitoring & control are implemented and communicated to districts
Qualification & Experience
Over 10 years of work experience in life insurance industry with 5 years in supervisory level
Good understanding of agency operations & management issues
Good interpersonal & communications skills
Result and action oriented
High standard of integrity
Attentive to details
Resilient, flexible and a good problem solver
Leadership and management competency
Strong team player
Strategic mindset and visionary, able to think beyond status quo
Good presentation & motivational skills
Persuasive and able to convey ideas; negotiation & influencing skills
Able to handle conflicts and self-motivated in difficult situations
If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.
About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers.
Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Internal Number: 6454081
About Manulife Hong Kong
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