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The Chief Technology Office (CTO) provides solutions toguide technology across the firm globally, removing inefficiencies andstreamlining how we deliver quality solutions. We're continuing to evolve frombuilding next-gen platforms to guiding architectures that unlock their capabilities,automating how we take code from inception to production. We're focused onoptimizing how apps are designed for the future, targeting solutions that areportable across multi-cloud platforms to stay resilient, scalable andmaintainable. The CTO will drive Modern Engineering Practices across thefirm and provide the pathway for technologist to improve their speed, qualityand application development practices.
Global Technology's Cloud Transformation Programdefines and implements JPMorgan Chase's enterprise cloud strategy. This strategy enables a shift fromspecialized, dedicated infrastructure to elastic, self-provisioned public andprivate cloud infrastructure. We have an opening in our CloudArchitecture team to help JPMC accelerate our cloud journey. In this role, you will not only designand build a "best in class" global cloud for JPMC, you'll stay current withemerging technologies and public cloud developments, you'll be the "go to" forpublic cloud, you'll partner closely with the business community to ensure theapplication landscape is designed to take most advantage of JPMC's global cloudofferings and ensure the offerings are accelerating JPMC's goals andobjectives.
This role requiresa wide variety of strengths and capabilities, including:
Mastery of application, data and infrastructure architecture disciplines
Command of architecture, design and business processes Keen understanding of financial control and budget management
Expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goals
Deep understanding of SRE philosophy, technologies, platforms and tools, SLA management, incident resolution, and automation.
Hands on experience on managing operations of large-scale internet-centric production environments for application or infrastructure services serving tens to millions of end users.
Experience in site reliability engineering in one of the following languages: C, C++, Java J2EE technology stack and web technologies (Python, Go, Perl, Ruby or shell scripting)
Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Kubernets, Prometheus, FluenD, Ansible, Elasticsearch, Grafana, Kibana, etc.
Experience in Developing monitoring tools and log analysis tools to manage operations managing and/or influencing infrastructure services ensure application service uptime and user experience developing and managing operations leveraging key event streaming, messaging and DB services such as Casandra, MQ/JMS/Kafka, Aurora, RDS, Cloud SQL, BigTable, DanamoDB, Cloud Spanner, Kinesis, Cloud Pub/Sub, etc.
Prior experience in large scale internet companies/technologies, where uptime and continuous availability was core to the business.
Work with Architecture to design reusable patterns to deploy to applications, provide governance around adoption, and influence application development teams on roadmaps and designs.
Identify and partner with Infrastructure teams and AD teams to implement automation opportunities to drive down toil and reduce technical debt.
Apply standards of cloud compliance to application design to achieve reliability
Understanding of Networking and cloud technologies, for example Security, Load Balancing, Network routing protocols.
Leads a regional SRE team to implement SRE frameworks to support globally multi-cloud environments, and ensure the highest level of SLA through operational excellence
Leads the development of product technology roadmap
Leads proof of concept research and development in line with emerging industry trends
Leads product design, development, and transition to operations
Leads failure analysis / root cause analysis when required
Provides support to develop & improve the quality of technical engineering documentation
Provides support to drive the maturity of the software development lifecycle
Provides technical supervision, oversight and problem resolution for engineering activities
Provides quality control of engineering deliverables
Provides technical consultation to product management
Performs deployment, administration, management, configuration, testing, and integration tasks related to the cloud platforms
Helps to develop new cloud engineering strategies and implementations for the firm
Champion a DevOps model so that services are automated and elastic across all platforms
Supports management of relationships with technology vendors
Identifies, recruits, and staff resources required for product design, development, and test
Responsible for coaching and mentoring less experienced team members.
Participates in 24x7 SRE on-call rotations and escalation workflows.
Bachelor's degree in Computer Science, Information Technology, or equivalent technical field
10+ years of Enterprise Cloud infrastructure experience (AWS, Azure, GCP) in a mission critical environment
Proven experience in the area of people management on globally distributed operation teams
In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills
Strong programming skills in BASH, Python, Java, PowerShell or GO
Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
Deep knowledge of Internet protocols and web services technologies such as HTTP, DNS, TCP/UDP, SOAP, JSON and REST
Good understanding of networking protocols and cybersecurity best practices in cloud environment
Certified in one or more cloud technology (AWS, Azure, GCP or RedHat) is a big plus
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech organizations. In our global technology centers, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
Internal Number: 6445296
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