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Fraud Investigations Team Lead Location US-CA-El Monte Job ID 2019-6861 Category Other Position Type Full-Time
For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $41 billion, we're ranked among the 30 largest banks in the United States and currently top 5 in "America's 100 Best Banks" by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is seeking a Fraud Investigations Team Lead. The Fraud Investigations Team Lead reports directly to the Fraud Investigations Assistant Manager or the Risk & Operations Department Manager. Triages daily/periodic review of critical reports that monitor suspicious activity as necessary. Assists in detecting and preventing fraud and other criminal violations. Assists with technological updates and system deployment. Maintains quality service standards set by the organization. Possesses minimal authority for personnel actions. Responsible for the supervision of Fraud Investigator in the absence of Assistant Risk Manager or Risk & Operations Department Manager. At the direction of the Risk & Operations Department Manager or Fraud Investigations Assistant Manager, will coach and develop to assist with departmental goals being met satisfactorily
Must have the ability to identify, assess, evaluate and implement processes and procedures to ensure the Bank is adequately prepared to handle potential threats effectively. Must be highly analytical and focused with the ability to analyze documents, reports, and data. Provides assistance to Fraud Investigators to address and resolve a wide variety of concerns and complaints from external and internal customers and peers.
Assists with various investigative tasks as needed.
Supports business partners with fraud, legal, and/or risk related scenarios.
Provides guidance to business partners to ensure appropriate actions are taken to mitigate losses and loss exposure.
Shares the responsibility of ensuring team members comprehend and are compliant with bank policies and departmental procedures.
Assists with the coordination and facilitation of the work flow as directed by the Fraud Investigations Assistant Manager or Risk & Operations Department Manager.
Facilitate training, perform miscellaneous fraud and risk functions, and participate on projects as deemed necessary.
Must be familiar with legal, risk, and fraud concepts, practices, and procedures.
A degree of creativity and lateral thinking is expected.
May assist with the coordination of internal compliance validation testing for various departmental risk and fraud processes.
Must have the ability to identify, assess, evaluate and implement processes and procedures to ensure the Bank is adequately prepared to handle potential threats effectively.
Must be highly analytical and focused with the ability to analyze documents, reports, and data.
Provides assistance to Fraud Investigators to address and resolve a wide variety of concerns and complaints from external and internal customers and peers.
Research, suggest, and/or conduct ongoing training for Fraud Investigators relevant to departmental tasks to ensure team is abreast of the most current trends associated with departmental processes.
Perform Quality Assurance for the various processes of the department.
Assist in preparing for various audits.
Perform other duties as assigned.
Associate degree or five years of banking, contact center or investigative experience required.
Three years of risk and/or Fraud Investigations experience required
Four-year degree in Business, Finance, Accounting, Criminal Justice, Psychology, or related field preferred.
Options Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? for general consideration. East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law.
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Internal Number: 6444725
About East West Bank
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