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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Support the "Here for good" brand promise by building a sustainable compliance framework ( including regulatory and financial crime) that places regulatory and compliance best practice standards, and a culture of appropriate conduct at the forefront of the Group's agenda.
Support the implementation of the vision, strategy, and direction for Retail Banking, consistent with Global Head, CFCC Advisory's vision and strategy for the Retail Banking Compliance and Financial Crime Compliance (CFCC) function and in support of the Bank's strategic direction and growth aspirations.
Support high standards of regulatory compliance and deliver key priorities and initiatives, aligned to Retail Banking CFCC's performance scorecard.
As an independent second line risk control function, execute the relevant aspects of the Compliance ( including regulatory and financial crime) framework through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's business.
Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a 'Here for good' culture and the Group Code of Conduct.
Support Retail Banking CFCC-related matters on Retail Products and Segments.
Support in the delivery of appropriate regulatory guidance, and the establishment of an integrated programme to identify, manage, monitor, and report Compliance (including regulatory and financial crime) risk within Retail Banking.
Be a 'trusted advisor' to Retail Banking Products and Segments Business and provide timely advice to ensure compliance with all relevant laws and regulations
Support the development of risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive regulatory and financial crime compliance and conduct risk mitigation
Proactively support and challenge the Group's businesses and functions to exhibit appropriate conduct, comply with regulatory and financial crime compliance requirements and strive to achieve fair outcome for the Group's clients.
Provide regulatory advice, analysis (and challenge when appropriate) for new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), transitional investigations.
Provide timely and relevant guidance to stakeholders on the application and interpretation of legislation, regulatory guidelines and policies relating to the Retail Banking business.
Support regulatory consultations relating to Retail Banking and demonstrate judgement on the areas to engage, so as to maximise the Group's value to thought leadership with regulators and policy makers.
Provide robust challenge to relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite .
Support the management of costs within approved budget and contribute to budgetary and cost efficiency.
Continuously review and look for ways to streamline BAU processes to ensure efficient and sustainable ways of working within the Retail Banking Business.
Apply best practice and identify areas to improve process and develop more efficient ways of working.
Support the development and maintenance of effective processes (including training, advice and support) to ensure that policies, procedures and standards to address compliance risks, excluding financial crime are effectively implemented across Retail Banking.
Provide support and challenge to Retail Banking Business and other Functions, where applicable, to ensure that they establish and monitor appropriate processes for compliance with compliance policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
Support the evaluation of the effectiveness of the Group's compliance efforts.
Support the effective management of compliance matters, and in collaboration with the rest of the Compliance team, effectively manage regulatory issues that have a significant impact on the Bank.
Maintain adequate management information and trackers to ensure all issues and matters are tracked, followed, regularly assessed and reported on.
Provide reports to relevant Group and Business risk and control committees and management group on key compliance risks and issues.
Project/ Initiatives Management
Support the various Retail Banking CFCC projects and initiatives and other Group Projects relevant to the Retail Banking CFCC Advisory team. Support the creation of an environment where forward planning, prioritisation and deadline management lead to efficient work practices and streamlined functional activities and processes.
Maintain constructive and effective relationships with the teams reporting to Retail Banking Business Heads/Business Chief Operating Officers ("COOs"), and assist relevant CFCC heads to interface with and support all key business stakeholders.
Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
Build strong relationships with the wider regional team and encouraging team collaboration.
Lead through example and support the development of appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Support the development and delivery of the relevant CFCC training programs
Identify, assess, manage, monitor, mitigate and report compliance (including regulatory and financial crime) risks across Retail Banking.
Support the formulation of compliance policies and procedures for approval by the relevant governing body (as necessary) under the Group's governance framework.
Support the development of the Group's minimum standards and controls for Retail Banking in respect of risk categories where Compliance has been defined as Risk Owner as set out in the Risk Management Framework.
As an independent second line risk control function, execute the relevant aspects of the Compliance (including regulatory and financial crime) framework through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's business.
Support a programme for CFCC monitoring, surveillance and assurance for Retail Banking.
Maintain independence, deliver timely responses, and timely escalation of risks and issues where it is felt that risk management tolerance of the firm is exceeded.
Support the management of the regulatory relationships with each of the regulators, whose rules the Group is subject to.
Collaborate with other CFCC teams within Retail Banking and other Business and Functions Advisory teams to anticipate horizon risks that may have a significant impact on the Bank and support the development of effective strategies to mitigate such horizon risks, including global standards for conduct of business.
Promote the culture and practice of organisational compliance with compliance (including regulatory and financial crime) standards within Retail Banking.
Ensure swift remediation of regulatory breaches in Retail Banking.
Escalate to management's attention serious regulatory breaches, or where risk tolerances have been breached, for notifying regulators as appropriate.
Disseminate regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
Insofar as they relate to regulatory and financial crime compliance, provide details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to Head, CFCC Advisory, Retail Products and Segments.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Support the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients;; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Group Retail Banking Management
Group Retail Banking Legal
Group Retail Banking COO
Group Retail Banking Operational Risk
Group Internal Audit
Group Central Compliance
Regional Retail Banking Compliance
Country Retail Banking Compliance
Group Retail Banking Governance Head
Embed 'Here for good' and Group's brand and values within the function and in Retail Banking.
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures .
Our Ideal Candidate
Working experience (in excess of 7 years ' relevant practice) in compliance and regulatory risk management.
Experience in the banking industry and within the Group
Good business acumen (including ability to assess risk and appropriate levels of return), excellent interpersonal skills and multi cultural awareness and sensitivity.
Ability to understand geographically dispersed and highly varied customer and product base.
Ability to collaborate and work dynamically across country, region, business and group stakeholders.
Understanding of best practice risk management techniques and frameworks.
Understanding of the key features of relevant laws and regulations relevant to the Group.
Sound judgement on business practices, regulatory relationship management and reputational risk
Exemplary integrity, ethics, independence and resilience .
Apply now to join the Bank for those with big career ambitions.
Internal Number: 6236779
About Standard Chartered Bank
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